Customer Supply Chain Consultant
Customer Supply Chain Consultant
Posted on :
04-04-2025
Employer Active
1 Vacancy
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Job Description
This position will be responsible for enabling and supporting order to cash (O2C) internal company processes. Also will work as logistic consultant towards the customers and provide trainings on Bosch systems/processes.
- Manage customer requests on O2C process including deliveries initiate systematic improvement
- Consult on/track lotsize optimization delivery frequency low bucket value ordering stock level
- Receive special order requirements lending/loaner goods
- Manage and monitor customer orders and related order data and activities manage customer backlog customer service level and take actions
- Receive and execute complaints initiate process improvements (automation/pricing ... manage process changes with internal expert
- Receive and execute return and stock clearing requests
- Manage financial processes including issue of invoices credit/debit notes
- Monitor development of customers with regard to logistical maturity and against all rules (PDCA with all tools: PBI...
- Coordinate of forecasts with customers consult on assortment peak order splitting monthly exchange with strategic customers to increase FA
- Sales planning to be added when process with customer collaboration process and tools are more mature.
- Negotiate customer service level agreement with customer. Organize moderate or participate in customer meetings to present supply chain topics
Qualifications :
- 3 years in a senior customer facing role
- Bachelors degree in engineering business management or logistic
- Superior written and verbal Business English communication skills including a demonstrated ability to effectively deliver information
- Experience working with current technologies
- Selfmotivated problem solver who thrives in a dynamic and customerfocused environment
- Strong organizational and troubleshooting skills with attention to detail
- Demonstrated ability to maintain composure in stressful situations respond to customer needs quickly and effectively and adaptive to change
- Strong statistical knowledge Highly analytical technically proficient and able to learn new tools and software quickly
- Advance in IT Knowledge of ERPs and IT tools
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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