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Position: Housekeeping Supervisor (German Speaking)
Key Responsibilities:
Manage and supervise a team of housekeeping staff ensuring high levels of cleanliness and guest satisfaction are maintained at all times onboard the cruise ship
Train and develop new and existing housekeeping staff providing guidance and support as needed
Monitor and maintain inventory of housekeeping supplies and equipment ensuring efficient use and ordering when necessary
Conduct regular inspections of guest cabins and public areas to ensure cleanliness and adherence to company standards
Handle guest complaints and requests in a timely and professional manner
Collaborate with other departments such as food and beverage and guest services to ensure seamless guest experiences
Adhere to all safety and security protocols including proper handling of hazardous materials and reporting any incidents or concerns to the appropriate authorities
Assist with scheduling and coordinating the work of housekeeping staff to ensure adequate coverage and efficient use of resources
Conduct performance evaluations and provide feedback to housekeeping staff recognizing and addressing areas for improvement
Qualifications:
Fluent in German written and verbal
Previous experience in a housekeeping or supervisory role preferably in a hospitality or cruise ship setting
Strong leadership and communication skills
Excellent time management and organizational abilities
Ability to work in a fastpaced and dynamic environment
Knowledge of safety and sanitation standards
Flexibility to work long hours and adapt to changing schedules
Full Time