Accounts Receivable
Accounts Receivable
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Job Description
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Accounts ReceivableInstitution:
Minnesota State College SoutheastClassification Title:
Bargaining Unit / Union:
207: AFSCME TechnicalCity:
MSSE Winona CampusRed WingFLSA:
Non Job ExemptFull Time / Part Time:
Full timeEmployment Condition:
Classified UnlimitedSalary Range:
$22.57 $32.79Job Description
Under limited supervision this position administers processes and maintains the accounts receivable at Minnesota State College Southeast. This position provides the financial information explains and interprets policies procedures and advices on matters pertaining to the areas of Accounts Receivable and Financial Aid reconciliation. They will support a students efforts to successfully transition to the college and reach academic goals by providing guidance and financial literacy information to align with the retention and engagement efforts of other departments. This position serves as the frontline communicator for student accounts and strives to provide excellent customer service to external and internal clients. This position reconciles financial aid disbursements and is responsible for recognizing errors through analysis and preparation of accounting records and reports. Primary Office Location: This position can be based at either our Winona or Red Wing campus.
RESPONSIBILITIES AND RESULTS
Responsible for accounts receivable activities relating to student and nonstudent accounts
- Serve as the campus expert across both campuses to oversee student tuition statements by reviewing data in ISRS and explaining the procedural rules and regulations of collection of tuition.
- Establish the terms and conditions for financial obligations for balances owed to the campus.
- Monitor external plan (Nelnet) to review payment activity and adjust payment balances for students.
- Determine Nelnet enrollment deadline dates for each academic semester. Research and resolve account discrepancies with student payment plan accounts.
- Determine and cancel student registration for those that have not met the minimum payment requirement do not have financial aid deferment on file and/or established a payment plan in the registration cancellation process.
- Notify students either by written or verbal of their cancellation process. Add/remove charges on student accounts for reasons that include tuition refund appeals application fee waiver parking waivers withdrawal waivers late fees payment plan fees book charges etc.
- Generate invoices for nonstudent accounts i.e. space rental conferences supplies or contract/noncredit instruction and review for accuracy.
- Compile reports and maintain refund records created by waivers withdrawals and/or appeals
- Collaborate with Financial Aid to calculate and determine any changes in financial aid award affecting the student refund and/or balance owed to the college. Refund students by the original payment transaction check cash or credit card with access to MinnStates credit card processor website for management of card refunds.
- Access MinnStates credit card processor website to manage and refund credit card refunds.
- Compile reconciliation reports to reconcile student refunds made by credit card or check.
- Analyze reports and determines the collection of unpaid student and nonstudent past due accounts.
Responsible for third party awards relating to student accounts
- Complies reports and records and maintains and inputs authorization documents to ensure correct information is entered onto student accounts
- Invoice third party vendors and reconcile authorizations to students accounts. Responsible for reconciling PSEO payments received with registration data gathered from the Department of Education.
Assist in the duties of internal reconciliation of financial aid
- Prepare and generate reports comparing Direct Loan records to ensure reconciliation of COD and G5.
- Regularly monitor accounts to comply with cash management regulations i.e making sure funds are drawn for immediate need and any funds that cannot be used within the cash management guidelines are returned timely.
- Collaborate with the financial office to ensure funds are requested and receipted into the correct chart of accounts.
Responsible for collection activities with Minnesota Department of Revenue (MDOR)
- Compiles reports and information to determine overdue accounts.
- Process and send Dunning letters to potential candidates
- Explain and interpret policies and procedures by answering inquiries from students.
- Refer candidates to MDOR as needed
- Coordinate subsequent collection form accounts with MDOR
Serve as back up in college bookstore
- Assist bookstore manager with organizing and selling bookstore merchandise e.g. books supplies clothing at the beginning of each semester or as needed
- Assume bookstore duties in absence of manager
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Minimum Qualifications
- Computer Skills: Knowledge of and ability to use word processing spreadsheets database software like Microsoft Office Suite including Word Excel Access Outlook and data reporting tools like Power BI. Knowledge of databases. Ability to accurately and efficiently enter data into a database to ensure data integrity and privacy
- Math: Knowledge of math sufficient to add subtract multiply and divide whole numbers fractions and decimals to provide accurate financial data as requested.
- Communication: Ability to communicate in the following ways: answer phones communicate effectively with internal and external customers prepare written responses to routine inquiries and follow detailed instructions. Skill in using grammar spelling and punctuation to prepare reports write emails and memos. Ability to communicate with others understand information and write materials.
- Customer Service Skills: Knowledge of customer service practices and principles sufficient to identify each customers needs meet quality standards for services and evaluate customer satisfaction. Ability to use exceptional communication skills on the phone in person and online to promptly respond to customer inquiries provide positive problem solving and manage customer complaints tactfully and thoroughly.
- MultiTasking: Ability to prioritize track multiple details and work under pressure within timelines
Preferred Qualification
- Associates degree or higher in a business related field or four years work experience in a business environment
- The ability to maintain confidentiality and make appropriate decisions
- Retail cashiering or similar experience
- Advanced administrative and clerical skills must exercise ability to set and adjust priorities work independently work well under pressure and frequent interruptions
- Ability to analyze financial records and reports locate errors and recommend solutions to procedure or process.
- Knowledge of MState and State policies and procedures as related to the functional areas of this position.
- Working knowledge of computer applications such as PowerBI ISRS and other computer applications such as MDOR.
Work Shift MondayFriday 7:30am4:00pm or 8:00pm4:30pm
About
Minnesota State College Southeastis a twoyear technical and community college that prepares students for a lifetime of learning by providing education for employment skill enhancement retraining and transfer to meet the needs of students and the community.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles $250 $1500 a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pretax medical and dental expense (with rollover option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and wellbeing of our employees and take work/life balance seriously.
Desired Start Date:
Position End Date:
Open Date:
Close Date:
Posting Contact Name:
Alecia Carol SpagnolettiPosting Contact Email:
Employment Type
Full-Time
