Solution Architect
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Job Description
Job Description:
The Application Offering Solution Architects (OSA) primary role is to design competitive deliverable and profitable solutions that enable DXCs clients to meet their business objectives. Drives business solutions and strategy for targeted/assigned customers of varied size and complexities. Able to lead a large complex pursuit independently. Develops and provides industry and market expertise as well as technical acumen in developing and executing sale of technical operating strategies solutions and benefits to meet clients needs and requirements
The OSA brings a combination of technical and digital subject matter expertise in the application services including Modern Application development (Agile development DevSecOps Enterprise Cloud Apps API integrations Microservices architecture) Legacy Modernization Application management and Testing Assurance. In depth Knowledge in at least one vertical industry segment the ability to work in a high performing team and the ability to collaborate with clients.
Responsibilities:
- Interacts with clients in a consultative way asking probing relevant questions to understand client business objectives draw out underlying issues and validate solution options. Applies active listening techniques.
- Provides subject matter expertise to clients in Application Services during early deal stages to demonstrate DXC capability and articulate how a solution with DXC and partner offerings will support the client business objectives.
- Defines the solution strategy. Determines key differentiators that will resonate with the client to ensure the solution resolves the client business challenges. Ensures all aspects of the solution strategy are addressed to ensure that the solution strategy covers technical delivery financial and commercial aspects.
- Confirms the solution strategy with the client. Articulates the DXC view aligning to the client business and digital strategy.
- Develops and utilizes industry expertise to provide indepth solutions architecture based on specific customers business needs. Coordinates holistic solutions from both business and technical perspective considering all realities and constraints such as costs contract terms business conditions and the technical environment of the client
- Translates the business requirements into a technical solution. Includes but separates additional services that add value and improve the total cost of ownership and/or business case. Identifies acceptable solution tradeoffs and risks to both DXC and the client.
- Collaborates effectively with the appropriate delivery leaders to design the solution and agree on key solution parameters.
- Aligns the clients business objectives the technical solution and the Statement of Work. Develops and costs a costeffective solution that meets the clients requirements maximizes DXCs competitive advantage and adheres to the allowable cost.
- Constructs a transformation plan that is based on a business journey and walks the customer through the business value and outcomes delivered through that journey.
- Demonstrates the solution to the client when applicable and participates in proofs of concept required to close the opportunity with the client.
- Builds and maintains a deep understanding of DXC and partner offerings (features advantages and business benefits to clients) in the application services.
- Aids the delivery team by providing guidance on intent previous client discussions and drivers for design decisions.
- Develop a partner ecosystem and build alliances with OEM/3rd parties to address the customer business needs
- Research customer and related industry to understand customer and business issues.
- Establish technical credibility with existing and prospective clients
Skills and Knowledge:
- Demonstrated ability to build trusted relationships with CxO or Director level client executives.
- Ability to tell a story to explain the business problem how the solution solves that business problem and the advantages that it brings. Tells the story from the customer perspective using relevant business terms and is not just focused on the technical aspects.
- Subject matter expert in Modern Application development (Agile development DevSecOps Enterprise Cloud Apps API integrations Microservices architecture) Legacy Modernization Application management and Testing Assurance
- Deep understanding of the role of IT within a chosen vertical industry segment including key business processes and associated IT trends. Ability to apply industry knowledge to solutions.
- Knowledge of emerging and trending digital technologies (ie. AI Mobility Blockchain Machine Learning RPA IoT etc. and how they intersect with industryrelated business patterns.
- Understanding of the concepts of lean approaches and Agile methodologies and related methods (e.g. SAFe Scrum Kanban DevOps); be able to apply these as appropriate in different client contexts.
- Ability to influence peers team organizational leaders and clients; challenges the status quo.
- Capability to carry the room when presenting or demonstrating solutions.
- Strong verbal and written communication skills to persuade others through presentations demonstration and written communication
- Willingness to learn from and mentor others.
- Exhibits the following personal characteristics: reliability confidence collaboration tenacity positive attitude proactive nature flexibility calm demeanor during pressure ability to work in a team environment and accepts responsibility as well as feedback and criticism.
- Able to cultivate relationship with client by understanding the customers culture and business challenges within customers market
Experience and Education:
- 15 years of experience in the application services
- 5 years of experience architecting solutions with a strong understanding of sales and delivery.
- Bachelors degree or equivalent required; Masters degree preferred.
- Technical certifications and accreditations such as TOGAF PMP PRINCE2 SAFe Leading cloud certifications (AWS Azure GCP)
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Employment Type
Full-Time
