Information Technology Operations Manager
Information Technology Operations Manager
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$ 104000 - 166000
1 Vacancy
Job Description
Responsibilities
Peraton is seeking a senior level Information Technology (IT) Operations Manager to lead and manage our clients IT infrastructure needs. The responsibilities for this position include:
- Ensure all tasks and projects are appropriately assigned and prioritized based on the nature of the action needs of the program or guidance from Peraton Management.
- Assists in planning of projects that enhance the quality and efficiency of the team.
- Provides leadership assistance and work guidance to less experienced technicians and administrators.
- Work with IT Support Technicians to support the end users as needed.
- Maintains warranty information; ensure that the infrastructure systems are monitored with regards to warranty status.
- Ensures the timely resolution of hardware and software problems associated with the data and voice network.
- Identifies and evaluates new products / services that would allow the team to provide improved services to our customers.
- Provide 2nd and 3rd Tier hardware and software support for endusers.
- Manage afterhours support for planned maintenance updates to technology hardware and software changes during nonbusiness production hours.
- Perform OnCall Emergency support service.
- Travel may be within the National Capital Region (NCR) on an as needed basis for customer or corporate requirements.
**Position is Contingent on Contract Award**
Qualifications
Required QUALIFICATIONS:
- Active TS/SCI and the ability to obtain a CI Poly clearance.
- Bachelors degree in System Engineering Computer Science Information Systems Engineering Science Engineering Management or related discipline and 12 years of experience.
- Minimum of 12 years experience in the management of the Information Technology (IT) infrastructure within an organization including the physical network (e.g. LANs/WANs servers terminals) as well as server applications and software.
- 8 or more years experience managing a team of technical professionals in an IT service deskoriented environment.
Desired Qualifications:
- Active TS/SCI with CI Poly clearance.
- Masters Degree in Computer Science Information Systems Engineering Business or Mathematics and a minimum of six 6 years of relevant experience is preferred.
- Minimum of 3 years experience in network administration to include the design engineering technical documentation implementation troubleshooting and repair of network systems (routing switching firewall and voice instruments).
SECURITY CLEARANCE:
This Position requires an Active TS/SCI and the ability to obtain a CI Poly US Citizenship is
To hold this clearance.
Peraton Overview
Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit peraton to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
Manager
Employment Type
Full-Time
