New Experience Program Delivery Lead Executive Director
New Experience Program Delivery Lead Executive Director
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$ 147250 - 235000
1 Vacancy
Job Description
Are you passionate about leading complex technology programs to deliver innovative solutions You have found the right team!
As a New Experience Head of Program Delivery & Governance within the Digital Commercial Bank you will lead project management for a program aimed at developing a new digital platform primarily for the Innovation Economy business. You will manage a team of Product Delivery associates and work closely with Work Stream Leads to oversee and prioritize all aspects of the functionality and UX/UI of the New Experience application. Collaborating with Technology Design Payments and thirdparty vendors you will guide the development process from start to finish. Furthermore you will provide leadership to the Product Delivery associates Workstream Leads and teams and coordinate with senior Product Management Technology Design client service operations and global & regional business partners to deliver products that enhance global capabilities.
Job Responsibilities
- Drive the adoption and implementation of project and program management methodology to support Agile development and delivery
- Lead the team of Product Delivery Associates that support the Workstream Leads and their teams
- Managing the Reporting of program status to various organizational levels
- Managing the process of identifying and reporting delivery risks inclusion of actions necessary to mitigate the risk(s)
- Oversee the delivery process for major project deliverables including Project Plan Business and Functional Requirements Analysis & Design (participation and signoff) Internal and External readiness & post golive support to clients
- Partnering with key stakeholders (product technology service & implementations etc. to provide transparency of program delivery status and manage escalations
- Develop and grow high performance talent
- Preparing and presenting project updates for executive leadership (measuring success kpis risks and mitigation plans and lessons learned/opportunities)
- Perform other responsibilities including: supporting and managing the change control process supporting the programs financial management process.
Required qualifications capabilities and skills
- BA/BS in Management Finance Operations Management IT/ Computer Science MIS Economics or a related discipline.
- 8 years professional experience in a bank or other financial institution consulting firm and/ or software company
- 5 years project management experience leading complex projects or programs valued at $10M or greater
- 3 years experience in transaction banking experience outside of US markets
- Possesses knowledge of electronic banking products and systems including high and low volume payment systems (SWIFT Money Transfer ACH)
- Understanding of systems development methodologies. Ability to direct and manage business partners technology resources subject matter experts user interface design QA UAT and all other groups involved in the Agile and endtoend process needed to define design and deploy product capabilities
- Demonstrates strong relationship management skills. Proven ability to quickly build trust and rapport with others in order to structure problems build consensus negotiate agreement with strong influencing skills
- Proven ability to manage projects in a way that reduces risk ensures predictable results meets or exceeds its timeline
- Strong communication skills with both verbal and written a must
- Possesses a strategic mindset with a cando attitude and drive to get things done. Exhibits high degree of creativity selfmotivation and commitment to task
- Power user of office automation and project management tools including but not limited to JIRA
Preferredqualifications capabilities and skills
- MBA or related graduate degree a plus
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.
Required Experience:
Director
Employment Type
Full-Time
