Payment Card Design and Standards Analyst
Payment Card Design and Standards Analyst
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Job Description
This position will develop into a subject matter expert offering consultative support on Card Design reviewing applications / processes while applying learning and knowledge of Visas Product Brand Standard rules with different criteria.
What we expect of you day to day:
- Collaborate as a team player
- Create and review card design cases which are submitted from Card Manufacturers or Issuers
- Respond to queries with a customerfocused lens and engage with internal teams as needed
- Ensure cases and requests are managed within the agreed Service Level Agreements
- Provide reporting to management on an adhoc basis
- Create and maintain process documentation and other materials such as internal guides for key stakeholders
- Identify and propose process improvement opportunities and have a focus on continuous improvement
- Exercise flexibility and ability to adjust with new demands
- Share and leverage best practices across the team
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
- Visa experience or knowledge of the payments industry is highly preferable
- Knowledge of the Authorisation/ Authentication process is highly preferable
- Strong verbal written and interpersonal skills required
- Proven client presentation skills
- Proactive curious problem solver with experience of being a selfstarter and a willingness to learn
- Experience working in data analysis and/or insight delivery with a proven record of creating business value from data
- Basic level of manipulating data from a variety of sources Big data skills (Hadoop Hive Spark) and/or SQL skills is an advantage
- Experience visualizing data with tools such as Tableau or Power BI
- Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
- Excellent spoken and written command of English
- Knowledge of additional European language(s) is an advantage
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
