Staff Software Engineer

Visa is seeking a dynamic and motivated Staff Software Engineer to join our Value Added Services PD Organization. As a key member of our team you will play an integral role in helping merchants proactively mitigate and resolve disputes enhancing the efficiency of their transaction management systems.

In this role you will be responsible for developing innovative solutions to prevent disputes quickly resolve issues when they arise and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decisionmaking for merchants.

Essential Functions: 

• Platform Development: Develop and maintain scalable highperformance software for the PostPurchase Solutions platform supporting four key products.
• Dispute Management: Build solutions to help merchants prevent disputes quickly resolve them and provide defense strategies against chargebacks with an emphasis on proactive dispute resolution.
• AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success as well as AIdriven workflow management for dispute resolution.
• Collaboration & Leadership: Work closely with crossfunctional teams including product managers data scientists and engineers to build new products enhance existing offerings and support the growth of the platform.
• Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework participating in twoweek sprints with a globally distributed team.
• Shared Services: Contribute to the development of underlying shared services such as user management workflow management and onboarding.
• Continuous Improvement: Drive improvements in code quality performance and scalability ensuring alignment with Visas best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50 or more of the time based on business needs.

NOTE: This role does not support relocation

Qualifications :

Basic Qualifications

• 5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.

Preferred Qualifications

• Bachelors or Masters degree in Computer Science or related field or equivalent experience.
• 5 years of professional experience in software development with a strong focus on fullstack development.
• Proficiency in Java Spring Boot ReactJS and modern frontend technologies.
• Experience with AI/ML technologies including predictive modeling recommendation systems and datadriven decisionmaking.
• Familiarity with cloud platforms such as AWS or Azure containerization tools (Docker) and CI/CD practices.
• Strong understanding of Agile practices particularly Scrum and SAFe methodologies.
• Excellent problemsolving skills and the ability to work in a fastpaced dynamic environment.
• Ability to collaborate effectively with global teams across diverse regions (US Poland India).

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510 of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124700.00 to 180650.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime