Description
Position at Thrive Pet Healthcare
Especially Cats Veterinary Hospital is hiring a Practice Manager to join our amazing team!
Why work at Especially Cats Veterinary Hospital
AtEspecially Cats Veterinary Hospitalof San Francisco were dedicated to providing quality affordable healthcare. Our knowledgeable staff is dedicated to providing our clients with thebest quality in veterinary medical care in a friendly relaxed setting. Located in beautiful San Francisco we are a fullservice cat clinic and wellness center comprised ofa modern hospital surgical unit radiology department and onsite laboratory. We emphasizepreventive care whenever possible to ensure a happy healthy and long life for our clients cats.
Position:
The Practice Manager (PM) is critical to the success of the hospital ensuring a positive culture built on shared values and direct communication creating operational efficiencies and problemsolving to improve client service and employee engagement. Typically the PM is the Integrator on the hospitals accountability chart and participates in the Pathway Planning leadership meetings.
The manager exercises sound judgment and the willingness and capability to make decisions.
The Practice Manager oversees the business activities of the hospital including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software and implementing safety and security procedures.
Culture and Work Environment
- Communicates the practices values and mission to the team. Motivates staff and helps build and maintain morale.
- Upholds core values and standards.
- Holds regular staff meetings including a component of mandatory training on standards of service and standards of care.
- Promotes a cooperative working environment among staff members; understands the value of teamwork.
- Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
- Promotes continuous quality improvement (CQI) to ensure the practices success and achieve the vision.
Requirements
- Ability to analyze various sources of data in order to establish priorities and initiate operational programs
- Sound personal judgment in decisionmaking
- Capable of leading managing and coaching staff at all levels
- Demonstrated competence in all aspects of staff management including hiring and firing
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
- Excellent interpersonal communication skills;
- A commitment to outstanding client service.
- Demonstrated competence in budgeting and financial reporting including reading and analyzing a P&L statement
- Solid math and Excel/spreadsheet skills.
- Certified Veterinary Practice Manager designation or equivalent work experience preferred
- Three years of supervisory experience.
- Preferred: Bachelors degree in business or related field.
- Preferred: three years or more of managing a veterinary practice.
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
- Availability to occasionally work uncommon hours and overtime and to be subject to recall for business emergencies.
We want our employees to deliver the highest quality of care and enjoy life beyond work.
We invest heavily in our employees longterm growth and happiness and strive to provide a positive work environment and work/life balance. We offer a wonderful benefits package including medical vision dental and life insurance paid time off continuing education generous pet care discounts 401K and much much more!
Compensation negotiable based on credentials and experience with a salary of $70000 to $95000 annually. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location. Commuter benefits are available!
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all of our team members pet parents and pets. We strive to create a diverse equitable and inclusive culture where all team members belong and feel empowered.
Required Experience:
Manager