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Job Summary:
The Receptionist at Jim Falk Chrysler Jeep Dodge Ram Fiat plays a crucial role in providing exceptional customer service and representing the dealership as the first point of contact for all guests and customers. This individual will be responsible for managing incoming phone calls greeting and assisting guests and handling various administrative tasks to ensure smooth operations within the dealership. The Receptionist will work closely with other team members to meet and exceed customer expectations while upholding the standards and reputation of Jim Falk Chrysler Jeep Dodge Ram Fiat.
Compensation & Benefits:
This is a fulltime hourly position in the auto industry located in Kahului Hawaii. The compensation for this role is $18 per hour with paychecks issued semimonthly. Other benefits offered by Jim Falk Chrysler Jeep Dodge Ram Fiat include health insurance retirement plans and employee discounts on vehicle purchases.
Responsibilities:
Greet and welcome guests and customers as they enter the dealership
Answer and direct incoming phone calls to appropriate departments or personnel
Provide information about dealership services and products to customers
Schedule appointments for sales and service departments
Assist with administrative tasks such as data entry filing and maintaining customer records
Collect and distribute incoming mail and packages
Ensure the reception area is clean and wellmaintained at all times
Handle customer complaints and inquiries in a professional and efficient manner
Collaborate with other team members to ensure smooth operations and customer satisfaction
Adhere to company policies and procedures at all times
Perform other duties as assigned by the management team
Requirements:
High School Diploma or equivalent
12 years of previous receptionist or customer service experience preferably in the automotive industry
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and other office equipment
Professional appearance and demeanor
Ability to work in a fastpaced and dynamic environment
Availability to work a flexible schedule including weekends and holidays
Bilingual in English and Spanish is a plus
EEOC statement:
Jim Falk Chrysler Jeep Dodge Ram Fiat is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Full-Time