Director of Solutions Engineering
Director of Solutions Engineering
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Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
What youll do as EMEA Director of Solutions Engineering
As Director of Solutions Engineering you will be leading the EMEA Specialist Solutions Engineering team. The Specialist Solutions Engineering Team is a highimpact presales group of Solutions Architects and Specialist SEs with deep domain expertise. Beyond supporting our Field SEs in discovering architecting and demonstrating Cloudflare technologies this team plays a pivotal role in thought leadership shaping technical strategies educating customers and driving innovation in the industry.
This position requires a blend of technical excellence strategic vision and leadership to ensure that the team not only delivers cuttingedge solutions but also acts as trusted advisors to customers and the broader technology community. Solutions Architects on this team are expected to bring a broad and adaptable technology skill set enabling them to engage across multiple domains influence industry trends and guide customers through complex digital transformations.
As this position is central to many processes and initiatives inside the EMEA region key responsibilities involve amongst others collaboration with crossfunctional teams. You are curious in nature and are willing to roll up your sleeves and get things done across boundaries of responsibilities e.g. when taking ownership of the coordination of escalations or when elevating the evolution of internal processes.
As a leader you foster a strong and collaborative culture within the team. The team consists of industry veterans to earlyincareers and everything in between. You empower the people in your team to learn grow and develop themselves through mentorship and coaching at their pace commensurate with the position and level of their career.
As the EMEA leader of the Specialists team a key aspect of the role is to ensure we have a strong alignment with the Products Business Units. This includes helping codefining enablement strategies honing product feature requests processes and influencing product roadmaps to align with our customers needs in EMEA.
Key Responsibilities:
- Represent customer needs during product discussions to influence development priorities.
- Optimize presales processes to improve efficiency and scalability.
- Ensure alignment between technical solutions and business value propositions.
- Engage with customers and prospects with a multilevel selling approach
- Oversee recruitment onboarding and professional development for team members
Skill Requirements:
- Curiosity and Learning Agility
- 5 years of experience in a prior leadership role managing technical sales with minimum of 10years related industry experience.
- Proven ability to inspire and manage highperforming teams.
- Familiarity with sales techniques like MEDDICC Solution Selling and Champion Building.
- Analytical mindset with a datadriven approach to decisionmaking.
- Previous experience in scaling engineering teams within highgrowth SaaS companies.
- Knowledge of emerging technologies and industry trends to drive innovation.
Other desirable skills areas include:
- Prior experience in the cybersecurity networking or cloud infrastructure domains (either as an individual contributor or in a leadership role).
- Proven track record in public speaking at industry conferences.
What Makes Cloudflare Special
Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Director
Employment Type
Full Time
