Job Description Summary
As an integral part of the Advancement Systems Team the Advancement Data Analyst will have primary responsibility for supporting the data and reporting needs of an assigned portfolio of business units within University Advancement and certain other units across the University as they work to enhance constituent engagement and philanthropy at Chapman. The Advancement Data Analyst will elicit document and analyze requirements around business needs to produce effective solutions. Guide solution implementations working closely with both stakeholders and other Systems team and IT resources to ensure a successful roll out. Assist in the maintenance and prioritization of the Systems team queue of support requests. Collaborate with other members of the Systems team to organize end user trainings prepare requirements for major projects and document workflows and best practices for all users. Participate in and support overall system upgrade enhancement and data integrity projects undertaken by Systems team.
Responsibilities
Work directly with stakeholders in assigned portfolio of business units to build strong working relationships by understanding needs and delivering key reports dashboards and other data insights aligned with strategic goals and initiatives Translate stakeholder business requirements to technical requirements Create detailed test cases and documentation for enhancements and new development Collaborate with stakeholders to define and execute customer acceptance testing Review and approve related training materials and documentation Assist with facilitating stakeholder training Work collaboratively with Systems team IS&T and others to identify and deliver overall system fixes and enhancements Support periodic system upgrades Support integration with and ongoing use/maintenance of external data systems tools and data sources Maintain data integrity through systematic auditing and data clean up projects
Required Qualifications
Bachelors degree or equivalent education and experience in a related field A minimum of two to four years experience in independently assisting functional users with data analysis and reporting needs as well as with troubleshooting system incident reports and developing system enhancement requests Strong working knowledge of data structures and prior experience with a relational database and/or reporting system Excellent technology skills with aptitude to learn and effectively use a variety of software tools at a power user level Excellent verbal and written communication skills with emphasis on clear and effective customer interactions Ability to work effectively independently and as a member of a team and thrive in a creative fastpaced environment Impeccable attention to detail accuracy and quality of work Strong analytical skills with proven ability to analyze and prioritize requests comply with data standards and policies and form valid conclusions Strong organizational skills and the ability to manage large volumes of data in an accurate and meaningful way Demonstrated ability to manage multiple projects and priorities to respond effectively to change and to manage demanding work situations and deadlines Possess personal integrity and the ability to appropriately handle confidential and sensitive information
Required Experience:
IC