Lead Client Platform Engineer

Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent & Resolution define who we are. In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things.

We are looking for a Lead Client Platform Engineer to oversee endpoint management and IT workflows ensuring a seamless and secure experience for endusers. This role combines technical expertise and leadership to drive automation streamline IT operations and enhance device security. The ideal candidate will take ownership of patch management software deployment encryption and automation working closely with crossfunctional teams to align IT initiatives with business objectives.

This role is based at our Headquarters in McLean Virginia. Appian was built on a culture of inperson collaboration which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role you will:

Patch Management

• Develop and implement a comprehensive patch management strategy aligned with IT goals and security requirements.

• Ensure patches are thoroughly tested for functionality compatibility and potential conflicts with existing infrastructure and applications.

• Proactively monitor and address security vulnerabilities working closely with security teams to mitigate risks.

Automation & Workflow Optimization

• Automate device provisioning patch management encryption management software deployment and other IT workflows to improve efficiency.

• Leverage scripting and automation tools (e.g. PowerShell Ansible SCCM Intune Jamf) to optimize desktop engineering processes.

• Identify opportunities for process improvement and automation to enhance IT operations.

Technical Leadership & Collaboration

• Serve as a technical lead mentoring junior engineers and guiding best practices in desktop engineering.

• Collaborate with crossfunctional teams and stakeholders to design and implement solutions that align with business goals.

• Provide escalation support for complex technical issues related to endpoint management security and performance.

Basic Qualifications

• 5 years of experience in desktop engineering or similar IT related roles.

• Strong knowledge of patch management endpoint security and IT automation best practices.

• Experience with Windows macOS and mobile device management (MDM) solutions (e.g. Intune Jamf).

• Proficiency in PowerShell Python Google App Script or other scripting languages for automation.

• Familiarity with configuration management tools (e.g. SCCM/ Intune Ansible).

• Strong problemsolving skills and the ability to troubleshoot complex IT issues.

• Excellent communication and leadership skills with the ability to drive technical initiatives and collaborate across teams.

Preferred Qualifications

• Experience with zerotrust security models and endpoint protection tools.

• Knowledge of cloudbased IT solutions (e.g. Azure AD Google Workspace AWS WorkSpaces).

• Previous experience in a lead or senior engineering role with team mentoring responsibilities.

Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training. Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employeeled affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit appian. Nasdaq: APPN

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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