Center for Teaching Excellence Student Assistant
Center for Teaching Excellence Student Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Summary:
The Center for Teaching Excellence Student Assistant will work closely with the Coordinator CTE to provide general support by assisting with clerical duties special projects customer support and tracking editing and preparing documents filling and scanning documents assisting with routine processes and other miscellaneous duties as assigned.
Duties and Responsibilities:
- Provide general clerical support to staff in the department
- Schedule meetings & rooms
- Prepare meeting documents
- Deliver/pickup documents across campus
- Mail documents & packages
- Data entry
- Assist with customer support and tracking
- Respond to routine customer inquiries via email & phone
- Check the CTE voice message line
- Track all CTE inquiries
- Assist with tracking and reporting course registration
- Monitor event registration system
- Provide weekly reports of course registration counts
- Facilitate processes for new registrants (i.e. notifying accounting)
- Scan & file documents
- Assist with digital archiving and management of CTE documents
- Assist with basic CTE processes
- Generate Purchase Orders Purchase Requisitions & Faculty Stipend forms
- Assist with the contracting & tracking processes
- Track documentation for contractors & instructors
- Facilitate initial contracting process
- Facilitate contracting renewal process
- Request certificates
Minimum Requirements/Qualifications:
Must be a current Franklin University student
Proficiency in Microsoft Office applications
Excellent organizational and communication skills
Comfortable with repetitive processes
Strong customer services skills
Availability to work up to 19 hours per week Monday Friday between 8 am and 5 pm
Preferred Skills and Characteristics:
- Experience with AI and Chatbot development
Additional Notes:
Schedule may be flexible and vary based on the availability of the candidate and the needs of the department.
About Franklin University
Founded in 1902 Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit Franklin has earned its longstanding reputation as an innovator in online education. The University offers applied indemand undergraduate masters and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs more than 50000 Franklin alumni can be found around the world contributing to the communities in which they live and work.
Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age religion race ethnicity color national origin ancestry immigration status sex sexual orientation gender identity or expression marital or familial status disability or veteran or military status.
Employment Type
Student
