Specialist - Presales
Specialist - Presales
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
1. To maintain SOPs and runbooks of the respective technical track. 2. To attend and handle complex L2 calls 3. To handle L3 complex calls under L3 Engineer 4. To provide telephonic and remote trouble shooting support.
A candidates pay within the range will depend on their skills experience education and other factors permitted by law. This role may also be eligible for performancebased bonuses subject to company policies. In addition this role is eligible for the following benefits subject to company policies: medical dental vision pharmacy life accidental death & dismemberment and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for needbased leave with no designated number of leave days per year); and 10 paid holidays per year.
Required Experience:
Unclear Seniority
Employment Type
Full Time
