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Position: Float Specialist
Department: Program Services
Grade Range/Job Status: Fulltime NonExempt (Hourly)
Reporting Relationship: Manager of Scheduling
Supervisory Responsibilities: NA
Typical Schedule: Must work a minimum of 40 hours each week of which at least 32 of those hours will be awake hours. Availability is submitted to the Scheduling Manager in the last week of each month for the following month. The schedule for the following month will be determined by the Scheduling Manager and needs within the organization.
All overnight asleep shifts will be paid at the sleep rate. Float Specialists may work no more than 20 hours of continuous awake hours with at least six hours of sleep or time off between shifts. Must work two weekends per month. This includes a minimum of 6 hours on Saturday and 6 hours on Sunday twice per month.
Each Float Specialist will work fulltime hours assigned by the Manager of Scheduling. If the Float Specialist is interested in additional hours they may request overtime shifts through the scheduling system. Scheduling needs may make it necessary to change the hours on short notice. After regular business hours the Director will be oncall may reassign the Float Specialist.
It is imperative that the Float Specialist is familiar with the scheduling system and frequently checks their schedule and plans accordingly to arrive on time at all shifts. When picking up a shift in a new location the Float Specialist must arrive at work at least 1530 minutes early to review the MAR read logs get properly oriented and speak with staff on duty.
Position Summary
The Float Specialist provides direct support to individuals with IDD on an asneeded basis to fill open shifts to cover when other staff call out or to cover planned time off. Provides daily support to people with intellectual and/or developmental disabilities (IDD) Float Specialists develop meaningful relationships and connections with individuals provide them with a safe living environment teach tasks individuals may learn to do for themselves and assist with any tasks individuals cannot do for themselves such as cooking housekeeping bathing and toileting taking medications going to work shopping driving and managing money. The Float Specialist will complete all Direct Support Professional duties including implementing outcomes for the individual as well as documenting the outcomes on Netsmart.
Float Specialists need to exhibit flexibility patience compassion integrity composure under pressure dependability and a strong sense of teamwork. All employees are expected to center model and champion Hammers core values: PersonCentered Relational Opportunistic and Stewardship to provide people with intellectual and other disabilities the opportunity to live life to its fullest.
Primary Duties and Responsibilities
1. Assist with Daily Living Skills
Oversee the medical financial social and emotional needs of individuals served as well as the daily operations of the program. Assist with all areas of the individuals programs including but not limited to personal cares medication administration daily household chores use of personal finances and support in the community.
Safely drive the company car lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals participation in the community.
Demonstrate teamwork cooperation and effective working relationships with individuals served families coworkers supervisors and others to facilitate quality services.
Manage difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary. Report all accidents injuries and illnesses or complaints about care and follow procedures for any behavioral or medical emergencies. Follow the laws as a mandated reporter to protect vulnerable adults from abuse neglect and exploitation.
2. Behavior Management
Provide services and activities that comply with licensing regulations and with Hammers policies and personcentered philosophy exercising good judgement to adapt and apply the guidelines to specific situations. Provide advocacy to protect peoples civil and legal rights. Encourage choice and independence whenever possible fostering a positive encouraging environment.
Manage difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary. Report all accidents injuries and illnesses or complaints about care and follow procedures for any behavioral or medical emergencies. Follow the laws as a mandated reporter to protect vulnerable adults from abuse neglect and exploitation.
3. Training
Successfully complete orientation including medication administration certification. Complete annual training and attend all required meetings as assigned. Complete documentation promptly and with attention to detail. Use computers to maintain timely and accurate documentation for medications activities and outcomes. Read and respond to any emails/communication from your program or the organization.
Essential Knowledge and Qualifications
Float Specialists must demonstrate flexibility and experience in the field as a Direct Support Professional experience with Hammer Residences and demonstrate professional behavior.
To be considered for a promotion from Direct Support Professional to Float Specialist the Direct Support Professional may not have had any performance improvement plans in the last year and recent performance reviews must be considered better than average by their supervisors.
Employees must be at least 18 years old.
An understanding of and commitment to apply Hammer Residences personcentered philosophy and practices.
Ability and willingness to assist individuals with activities of daily living including bathing and toileting.
Ability and willingness to support individuals with challenging behavior.
Ability and willingness to work with all individuals supported by Hammer & NER
Requires a valid drivers license access to a personal auto and driving record that meets Hammers insurance requirements.
Must receive a MN DHS Background study clearance and show freedom from Tuberculosis.
Must have successfully completed required training and it must be kept current to remain in this position.
Must be prepared to respond to hazardous situations including illness or aggression.
Excellent communication skills including fluency in English and competence with typing emailing and mastering the organizations documentation standards.
Frequently organizes multiple projects at once requiring excellent time management and close attention to detail.
Demonstrate a strong commitment to confidentiality and customer service.
Experience and ability performing physical work including:
o lifting up to 40 pounds (such as lifting a wheelchair into a van) pushing or pulling an individual in a wheelchair or while assisting with cares.
o Household chores and physical cares may include twisting/turning kneeling/squatting reaching and assisting with pivot transfers.
o Program may require operating specialized medical or adaptive equipment including use of lifting equipment and driving a lift van.
Experience ability and commitment to working with individuals and teams that are mixed across lines of difference such as race genderidentity sexual orientation religion ability age class and immigrant status.
This job description assigns essential functions. It does not restrict tasks an individual in this position might be asked to perform or all qualifications that may be required now or in the future.
Benefits
401 (k)
Paid Time Off
Health Insurance 30 hours and above)
Dental Insurance 30 hours and above)
Vision Insurance 20 hours and above)
Life Insurance
Paid Training
Tuition Reimbursement
Disability Insurance
Wellness Program
Employee Assistance Program
Parental Leave
Referral Program
Health Savings Account
Flexible Savings Account
Access to Employee Success Coach who assists employees within their first year of employment
Required Experience:
Unclear Seniority
Full-Time