Customer Insights Internship
Customer Insights Internship
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Job Description
At MVP Health Care our commitment tomeeting the needs of our customers goesbeyond our health plans.To achieve this werelooking for aCustomer Insights Internto join #TeamMVP. This opportunity is ideal for a datadriven curious and creative problem solver who is eager to explore how customer insights can be used to drive business decisions and make meaningful customer experience improvements.
As an intern youlldive into a world of innovation workingalongside experienced professionals who arepassionate about transforming the healthcareindustry. This is more than just an internship;itsa chance to grow learn and contribute tothe wellbeing of our greater community.
Whatsin it for you:
Our internship program is designedto provide a comprehensive learning experience. As an MVP intern you will have the opportunity for:
- Continuous Learning: Enhance your skills with microlearning opportunities and gain essential career and industry knowledge.
- Innovative Projects: Work on futurefocused projects and initiatives that address realworld healthcare challenges.
- Networking:Build connections with industry leaders and peers through exclusive events.
- Mentorship: Receive guidance from experienced mentors in our valuesdriven workplace to navigate your professional growth.
- Community Engagement: Participatein service projects to create new connections and embrace MVPs commitment to supporting our communities.
- Balance & WellBeing: Take part in organizational wellbeing programming and initiatives that support optimumbalance in your personal and professional life.
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District one of the Best Companies to Work For in New York and an Inclusive Workplace.
Qualifications youll bring:
- Currently pursuing or recently completed a Bachelors orMasters degree in Marketing Business Psychology Data Science or a related field
- Undergraduate students must be a junior or senior at an accredited institution or have graduated within 12 months of the program. Graduate students must be enrolled at an accredited institution or have graduated within 12 months of the program.
- Experience with or understanding of survey research andmethodology
- Excellent analytical problemsolving and storytelling skills to translate data into insights that can be easily understood and used by business decision makers
- Passion for using and understanding data as a tool to make actionable business decisions
- Ability to work collaboratively in a fastpaced crossfunctional and remote environment
Preferred Job Skills
- Knowledge of or experience working in the health insurance industry
- Coursework or handson experience in AI applications in marketing market research or business administration
- Proven track record of creating high quality and easy to understand data visualizations
Your key responsibilities:
- Assist lead researchers on a variety of tasks pertaining to survey research ranging from quality checking survey programming data population and basic report writing
- Investigate various AI tools available for sentiment analysis
- Create a repository of data visualizations to help leaders of the company synthesize large amounts of data to help more effectively tell a research story
- Help organize and synthesize data from across a variety of research studies and lines of business to tell a holistic customer experience story
- Partner with leaders and decision makers across Customer Experience to make recommendations on improving current experience gaps
- Other duties as assigned by leadership
Where youll be:
Hybrid; Rochester NY
Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors including but not limited to geographic location; relevant experience education and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
MVPs Inclusion Statement
At MVP Health Care we believe creating healthier communities begins with nurturing a healthy workplace. As an organization we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits employs trains compensates and promotes without discrimination based on race color creed national origin citizenship ethnicity ancestry sex gender identity gender expression religion age marital status personal appearance sexual orientation family responsibilities familial status physical or mental disability handicapping condition medical condition pregnancy status predisposing genetic characteristics or information domestic violence victim status political affiliation military or veteran status Vietnamera or special disabled Veteran or other legally protected classifications.
To support a safe drugfree workplace preemployment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability please contact our Talent team at.
Other details
- Job FamilyInternships
- Pay TypeHourly
- Min Hiring Rate$18.00
- Max Hiring Rate$25.00
Required Experience:
Intern
Employment Type
Hourly
