Senior Technical Product Manager
Senior Technical Product Manager
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Job Description
Chewy is seeking a Sr Technical Product Manager to join the Discovery Product Organization in our Seattle or Boston office. This team owns design functionality user experience and performance of Product Listing Pages (PLPs) including search browse brand pages and crosssite recommendations CX. Our mission is to help customers to navigate and discover products and services on Chewy through automation. By using customer signals and algorithms we strive to understand their intent driving personalized experiences that increase customer acquisition and retention leading to higher incremental active customers and net sales per active customer.
In this role you will implement search functionalities focusing on autosuggesta core ecommerce feature that predicts and displays relevant search terms in real time as customers type. This requires a deep understanding of search query patterns customer behavior analysis andusing Natural Language Processing (NLP) techniques to improve accuracy term relevance and predictive capabilities. Additionally you will work on categoryspecific ground truth programs to address data gaps improve the quality of training datasets andoptimize search result precision for diverse product categories.
This role encompasses idea generation user feedback prototype testing and data analysis. Youll work closely with ML scientists and engineers to build highly scalable customerfirst experiences applying innovative AI and ML models to power search algorithms. You will be instrumental in delivering technical solutions that improve search functionality on Chewy!
What Youll Do:
- Implement and optimize specific search functionalities including autosuggest and zerostate improvements ensuring relevance and usability for customers.
- Define and analyze measures of success (critical metrics) for searchrelated features and improvements; translate customer and business insights into clear requirements for search optimizations.
- Use your customerfirst attitude and expertise in search algorithms to guide the development and delivery of outstanding search experiences across Chewy.
- Develop andmaintain a roadmap and prioritized product backlog ensuring alignment between product vision and both customer and business goals.
- Lead the endtoend product development process for search features balancing product requirements with technical feasibility and complexity.
- Drive innovation through continuous improvement employing A/B experiments data analysis and feedback to iterate on search algorithms and product functionality.
- Collaborate with machine learning scientists engineering design and analytics teams to deliver search features that provide high value ensuring products meet technical standards and drive measurable impact.
What Youll Need:
- 5 year of shown experience in technical product management or a similar role leading crossfunctional projects balancing product business and technical requirements.
- Bachelors degree in a quantitative field (e.g. Computer Science Engineering Mathematics Statistics) or equivalent technical experience. A Masters degree in a related field is preferred.
- Strong experience in applying machine learning techniques and algorithms in a product setting.
- Strong analytical abilities with experience in using data to drive product decisions.
- Proven ability to manage and deliver highly technical products that are scalable and customerfocused.
- Experience owning/driving roadmap strategy and definition.
- Strong business operational and technical vision.
- Ability to articulate concepts at the executive level.
- Ecommerce experience preferred.
- Experience with search algorithms NLP techniques and related methods.
Compensation & Benefits:
Our salary range for a Senior TPM position is$134500.00 $215000.00.The specific salary offered to a candidate may be motivated by a variety of factors including but not limited to the candidates prior experience education and work location. In addition this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10 off pet insurance and 20 off atChewy. Salariedexempt Team Members have unlimited PTO subject to manager approval. Team Members will receive six paid holidays per year. Team Members may be eligible for paid leave in compliance with applicable state and local regulations!
Required Experience:
Senior IC
Employment Type
Full Time
