drjobs Program Manager II- EPW Production Support Operations Manager

Program Manager II- EPW Production Support Operations Manager

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.

Need Help

If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Leadership position providing oversight for EP&W Production Supporta large highperforming team of nearly 400 employees and on/offshore resourcesensuring seamless of strategic objectives across the team. The role is responsible for robust financial and resource management risk mitigation demand management operational reporting and employee engagement. Serving as a liaison with EP&W Delivery the position leads horizontal initiatives drives strategic financial planning oversees labor and contract management and manages resource onboarding. Additionally the position encompasses managing change and portfolio initiatives enforcing risk protocols overseeing executive routines and guiding talent planning and employee engagement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Plans and coordinates closely with LOB/function managers and subject matter experts. Ensures that business cases are developed for budgeting planning and tracking revenue and/or expense.

2. Works closely with and provides direction to technology leads to support program needs.

3. Ensures that program activities are on a path to deliver benefits realization.

4. Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements.

5. Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes. Readily recognizes solution and determines at what point issues require escalation to management.

7. Leads teams or multiple teams of internal and/or external resources on a project basis.

8. Provides projectrelated performance evaluations on project resources.

8. Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.

9. Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelors degree in a relevant field or an equivalent combination of education and work experience

2. Ten years progressive related experience in either a consulting project management or process improvement related role

3. Strong skills and experience in issue resolution influencing team members and other stakeholders conducting difficult negotiations and managing to stringent timelines for project deliverables

4. Demonstrated superior understanding of business and technology organization resources priorities needs and policies

5. Demonstrated leadership in the implementation of complex programs and projects

6. Ability to bring clarity to ambiguous assignments

7. Demonstrated executive level verbal and written communication skills

8. Superior working knowledge of business matters finance planning and forecasting

9. Strong skills in MS Office Suite (PowerPoint Excel Word Visio Project)

Preferred Qualifications:

1. Proven/Strong leadership experience managing large diverse technical teams in a production support or IT operations environment preferably within financial services or a similarly regulated industry.

2. Experience implementing large/complex initiatives across a matrix organization

3. Ability to work crossfunctionally between all IT Enterprise and business departments building effective relationships and partnerships

4. Experience with financial measurements and metrics to include forecasting budget management sourcing and contract renewals

5. Strong background in driving change management and continuous process improvement initiatives using methodologies such as ITIL Six Sigma or similar frameworks.

6. Indepth knowledge of management and planning systems theory and practical application to complex initiatives

7. Exceptional communication and leadership skills with a track record of effectively collaborating with senior stakeholders managing both onshore and offshore resources and aligning technical teams with business objectives.

8. Risk Management experience

9. Understanding of the Software Development Life Cycle (SDLC) and Agile Methodology

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50 of the time)

Standing

Occasionally (Less than 25 of the time)

Walking

Occasionally (Less than 25 of the time)
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination Provision EVerify


Required Experience:

Manager

Employment Type

Full-Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.