Social Media Marketing Manager
Social Media Marketing Manager
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Job Description
Mudflap serves the $800B trucking industry the backbone of the U.S. economy. Our marketleading payment products help truckers save thousands of dollars on fuel (their #1 business expense) while providing our fuel stop partners with access to new hardtoreach customers. Were a fastgrowing marketplace business looking for a new customerobsessed teammate to join us on this exciting journey.
Mudflap is looking for a Social Media Marketing Manager to build engage and grow our online presence across multiple social platforms. As the frontline representative of Mudflaps brand you will develop compelling content foster meaningful interactions and create a thriving community that enhances brand trust and loyalty. This role is pivotal in shaping the voice of Mudflap and driving engagement that supports our overall business goals.
This role involves a hybrid work approach balancing inoffice collaboration with the ability to work remotely.
Expectations (In this role you will):
- Develop and execute a comprehensive social media strategy aligned with Mudflaps business objectives
- Create engaging platformspecific content (shortform video graphics written posts) that resonates with our audience across platforms including Facebook Instagram Linkedin TikTok and X and continuously assess new channels for growth
- Monitor and analyze social media KPIs (engagement rates follower growth conversions) to refine strategy and drive performance
- Foster community growth and engagement by proactively responding to comments encouraging usergenerated content (UGC) and building brand loyalty
- Collaborate with crossfunctional teams (digital marketing content product) to align messaging and drive integrated marketing campaigns
- Manage influencer/brand ambassador partnerships to expand reach and credibility
- Oversee social listening and brand reputation management addressing customer feedback and crisis situations with professionalism
- Stay ahead of industry trendsand best practices continuously identifying new opportunities for audience engagement
Experience (What we look for):
- 3 years of experience in social media marketing and community management
- Proven track record of building and executing social engagement strategies with measurable success
- Excellent written and verbal communication skills with a strong understanding of brand voice
- Experience managing and moderating online communities (e.g. Facebook Groups Reddit Discord or industryspecific forums)
- Proficiency in social media tools such as Sprout Social Hootsuite Meta Business Suite or similar
- Strong ability to interpret data and optimize content based on insights
- Passion for customer engagement and digital storytelling
Perks and Benefits (What we offer):
- A committed team on a mission to change a massive industry for the better
- A high bar for quality and commitment to selfimprovement
- An open mind to new ideas and methodologies
- Competitive salary and benefit options
- Opportunities and support for major career growth
The salary range for this role is $90000 $120000. This information reflects a base salary range for this position based on current market data which may be subject to change as new market data becomes available. The candidates skills experience and other relevant factors will determine the exact compensation. This position may also be eligible for additional incentives such as equity awards or shortterm incentives. Our benefits include medical/dental/vision insurance 401(k) with company match WFH stipend and PTO.
Company overview (Who we are):
Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by toptier venture investors including QED Matrix Partners Commerce Ventures NFX and 500 Startups and included in the Forbes Fintech 50 list Mudflap offers fleet fuel management solutions. Our core team hails from Disney Uber Procore DoorDash Google Meta Capital One Affirm and Brex.
Here are the core values that we believe in and look for in new teammates:
- Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do
- Make it Count: Act like an owner by focusing on the impact of your work
- Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
- Sweat the Details: We keep our standards high and achieve them by paying attention to every detail
- Be Curious: Use a growth mindset to question assumptions take calculated risks and stretch the boundaries of whats possible
Required Experience:
Manager
Employment Type
Full Time
