Assistant Manager
Assistant Manager
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Job Description
Are you ready to embrace a role thats as diverse as it is rewarding
At YMCA Doncaster were looking for someone who thrives on adaptability stepping in wherever needed to keep our operations running smoothly. As a vital member of our team youll be at the forefront of our work ensuring that our community receives the support and services they depend on.
Flexibility is key and you will be ready to take on frontline duties across our various services and settings as well as acting as Duty Manager and tackling issues as they arise.
We are looking for someone with an engaging manner when interacting with a broad range of stakeholders and a particular commitment to the wellbeing of young people. You will already have experience of being responsible for people resources or buildings although that may be from a range of situations at work or elsewhere. You will have great technology skills and be able to manage a complex workload with varied responsibilities.
Were open to candidates from all sectors with transferable skills a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.
Main Responsibilities
- To cover frontline duties including accommodation community and activities settings as needed attending reliably and on time in order to ensure continuous cover.
- To act as a Duty Manager including dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
- To provide an outofhours On Call service on a rota basis with two or three others responding effectively to concerns. This will include finding cover in the case of sickness or other absence or covering a shift at very short notice when no other cover is available.
- To take on appropriate administrative leadership reviewing or project duties including during periods of illness leave and vacancies.
- To be accountable for delegated responsibilities appropriate to your experience which are likely to include working with children and young people in individual or group settings fundraising and communications work.
- To keep financial and other records as required.
- To contribute to the selection and induction of new staff and volunteers.
- To oversee minor and / or occasional staffing issues as required and to take responsibility for particular staff and volunteers over longer periods.
- To contribute positively to relationships with other organisations.
- To take an active approach to the role and to be able to work on own initiative within set procedures.
- To develop and maintain appropriately professional relationships with members users and with other staff and to maintain confidentiality at all times.
- Other reasonable duties as required from time to time by the Line Manager.
Person Specification
- Able to attend shifts reliably and on time in order to ensure continuous cover.
- Able to demonstrate resilience and adaptability across roles responsibilities and work patterns needing cover in immediate or long term situations showing a positive can do attitude and setting the tone for other staff during times of particular pressure.
- A personable engaging manner across a range of situations with children young people businesses and the broader community at various levels.
- A commitment to the wellbeing and development of young people including those with a range of personal and social vulnerabilities.
- Experience of taking responsibility for people resources or buildings.
- Able to demonstrate sufficient presence confidence and professionalism for undertaking a management role.
- Able to cover On Call duty to remain within receiving range of the mobile phone at all times and to be on site within two hours in the event of an emergency situation.
- Computer literate able to use Microsoft Word and Excel to a high standard and able to use technology in devising and using procedures gathering information and using a range of online software.
- Excellence in written communication and a strong command of grammar.
- Comfortable working with financial transactions and calculations and with keeping financial records.
- Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision.
- Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways and to deal with any issues arising.
- Able to react appropriately in challenging situations using set procedures to support decisionmaking.
- A clear understanding of the importance of confidentiality and appropriate relationships.
- Able to uphold the vision and values of YMCA Doncaster.
Required Experience:
Manager
Employment Type
Full-Time
