Reservation Executive
Reservation Executive
Posted on :
16-03-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
- Reporting to Director Of Sales of the hotel in her absence to the Duty Manager.
- Constant upkeep of Opera Cloud Reservations system through updating of rates systems validity dates mail messages availability control
- Check no shows from previous day and give details to Duty Manager for processing and follow up.
- Monitor occupancy for upcoming weeks when stop sell is necessary input date into PMS and advise Front Office Telephones and ARS allotment holders
- Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc. are communicated to Management
- Assist in preparation and checking of rate manual ensure rates and rates schedule in computer system are correct.
- Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets.
- Communication between Front Office and Reservations Office open and reciprocal.
- Ensure completion of daily duties eg. Correspondence filing reports etc. Adherence to Emergency Communication procedures ensuring that
Qualifications :
1 or 2 years of experience in reservation.
Knowledge Opera PMS & Opera Cloud.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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