Casual Housing Manager
Casual Housing Manager
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£ 17 - 19
1 Vacancy
Job Description
Casual Housing Manager
Hertfordshire
Flexible Hours & Shifts
Hourly Pay from 17.90 to 19.43 dependent on skills and experience weekly pay and access to our great benefits
Empowering to live rewarding and happy lives. Thats when it hits home
We have fabulous opportunity for you to join our really awesome team as a Housing Manager on a casual basis. Your role in a nutshell is to make our customers happy! Its not just about providing our customers with a home; its about building relationships with them. This means that when it comes to those situations that are a bit difficult or tricky (which do happen from time to time) that we make it easier to deal with.
Typical day as a Housing Manager
- You will be responsible for carrying out generic Housing Management activities including arrears void management estate management customer involvement income management lettings and other related tasks.
- You will continuously improve services to meet challenging targets and obtain best value for customers working in partnership with stakeholders external partners and colleagues.
- You will also signpost our customers to our varied access channels within the contact centre improving their access to our range of services.
Fancy going home each day knowing that you have helped change our customers lives for the better Youll do that here working for one of the top ten Great Place to Work in the UK!
You have
- You will have a background in neighbourhood management processes either within the housing sector or an alternative sector.
- Youll have an understanding of housing management housing law and customer service.
- You are fully competent in IT and can learn new systems quickly.
- Youre super organised and methodical in your approach and are a proactive selfstarter with a can do positive attitude.
- Passionate about delivering excellent customer service and have a genuine desire to help your customers.
- Confident working with external partners and stakeholders such as local authorities.
About our team
To us were not just a team were a work family. Our Operations Managers are Taranjit Tamara Naomi and Di and youll be working closely with our team of Senior Housing Managers including Jane Maureen and Jason. Theyve all been at Home Group for quite some time now and will welcome you to the team!
Job details
- Youll work across our rented portfolio in the Central region. Our patch covers from Peterborough to Canvey Island to Hertfordshire but you can chat through your patch at interview.
- The great news is that you will have the flexibility of working either from home or in one of our local offices and well give you the technology and kit to make that easy.
- You will need to be able to drive and have access to a vehicle insured for business purposes. Dont worry well pay your business mileage to cover this use!
- Youll need an Enhanced DBS check done and we pay for that.
Due to limits on our current certificates of sponsorship we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work!
Whats in it for you
- At Home Group our pay rates are based on Living Wage Foundation rate (definitely more than some organisations! That means youll be paid a fair hourly rate for every hour that you work and your rate even includes a payment towards your holiday pay!
- After you have been paid for your first shift youll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme!
- Youll even get access to our excellent learning portal to develop your skills further! Were sure you will find working for us brilliant so if you want to stick around youll be able to apply for all of our roles!
- Colleagues really matters to us thats why were the 10thBest place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
ClickAPPLY NOWto see ourHousing Manager Job descriptionfind out aboutusand forhelp to apply.Sometimes we close a job early so dont delay or you might miss out.
Finally do let us know if theres anything we can do to help you shine in our process at
Required Experience:
Manager
Employment Type
Gig
