General Manager
General Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a familyowned business built on genuine relationships Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other our partners and the community with kindness respect and a commitment to shared success. Our tightknit team structure ensures that each voice is heard fostering a collaborative culture rich with opportunities for career advancement and growth.
Position Overview
The General Manager at our selectservice hotel is a dynamic leader responsible for the oversight direction and daily operations of all hotel departments. The ideal candidate will leverage their expertise to drive revenue cultivate a high level of associate engagement and deliver exceptional guest service. This role reports directly to the corporate management team and requires strategic thinking handson leadership and a focus on continuous improvement.
Comprehensive Benefits Package for General Managers
- Quarterly Bonus Opportunity: Targeted 30 bonus potential based on performance
- Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
- Volunteer Time: 2 hours of paid volunteer time each month
- Health Wellness and Income Protection: Comprehensive medical dental and vision insurance options along with shortterm disability longterm disability and life insurance plans
- Retirement Savings: 401(k) plan with employer matching contributions to help you prepare for the future
- Global Hotel Discounts: Exclusive rates on hotel stays worldwide
Key Responsibilities
- Operations Management: Oversee daily operations across departments to ensure adherence to brand standards property cleanliness and guest satisfaction.
- Team Development: Hire onboard and continually develop associates fostering a supportive highperforming team culture.
- Financial Oversight: Manage hotel accounting functions including accounts payable accounts receivable expense reporting and adherence to the annual budget. Monitor and analyze monthly financial reports initiating corrective actions as necessary.
- Guest Experience: Prioritize guest satisfaction by monitoring and responding to guest feedback managing guest satisfaction scores and continuously enhancing service standards.
- Sales and Revenue Optimization: Collaborate with revenue management and sales teams to implement revenue strategies that maximize occupancy and RevPAR achieving maximum revenue potential.
- Human Resources: Administer wages benefits performance reviews disciplinary actions and recognition initiatives in compliance with labor regulations and company policies.
- Safety and Compliance: Ensure guest and associate safety through established security protocols emergency procedures and compliance with local state and federal laws.
- Community Engagement: Represent the hotel in the community by promoting a positive image and building strong relationships with local partners vendors and guests.
Qualifications
- Bachelors degree in Hotel Management or related field
- Minimum of 2 years a General Manager in a hotel environment ideally within a selectservice setting
- At least 3 years in a supervisory role in hotel operations with handson experience in guest services housekeeping or food and beverage
- Proficiency with Hilton Marriott IHG brands or similar brand experience preferred
- Valid drivers license and ability to respond to oncall requests
- Strong technical skills with smartphone computer and keyboard use
- Physical ability to assist in all hotel areas and perform tasks that may include lifting up to 50 pounds standing walking and bending
Work Schedule
- Ability to work a flexible schedule including mornings evenings overnights weekends and holidays based on business demands
- Expected average work hours: 5055 hours per week
Equal Opportunity Statement
Naples Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as defined by law.
Required Experience:
Director
Employment Type
Full-Time
