PMO Manager
PMO Manager
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Job Description
POSITION SUMMARY:
The PMO Manager leads the Global Corporate Services (GCS) Project Management Office (PMO) team overseeing project/program managers who plan and execute the delivery of projects across multiple GCS departments including IT Finance HR and Legal and the whole firm globally. As a team leader you will foster an inclusive highperforming culture by implementing best practices in project management and facilitating crossfunctional collaboration among diverse stakeholders.
The PMO Manager will drive maturity in project risk and issue management reporting and project portfolio management. While overseeing the PMO team you may also directly manage individual projects from inception to completion. You will work closely with GCS leadership and other key stakeholders across the firm to ensure successful project outcomes.
Successful candidates will be well organized selfstarters adept at managing shifting priorities and deadlines in a dynamic and uniquely structured highly decentralized environment. We seek collaborative individuals skilled at facilitating crossteam communication and working with various roles and work styles. Flexibility in applying project management methodologies to specific initiatives is critical. Candidates should excel at balancing the needs of leadership stakeholders committees and internal clients through a consultative approach.
This role reports to the Senior Manager Programs and IT Business Operations within GCS.
RESPONSIBILITIES:
- Lead and manage the PMO team ensuring effective project management support across all GCS departments and the firm.
- Collaborate with department leaders and managers to define prioritize plan and develop projects and programs.
- Establish/update and maintain lean project governance frameworks processes and tools to ensure consistency and quality in project .
- Drive continuous improvement of project management processes and enhance the PMO teams ways of working.
- Coach mentor and develop project managers by providing regular meaningful feedback and training on project management best practices.
- Mentor other teams and individuals not in project management roles on project management principles and methods promoting their adoption in smaller teams and initiatives.
- Directly manage projects yourself from inception to completion as needed.
- Oversee the intake of new project requests optimizing resource allocations and workload distribution within the PMO team.
- Create or improve project management tools and templates evaluating the need for additional tools to centralize information and project content.
- Ensure issues and risks are managed mitigated and consistently communicated to stakeholders understanding their impact on the project and other work efforts.
- Identify track and report on PMO metrics to leadership.
- Lead the development of career paths for project managers within the GCS PMO team.
- Develop and grow the agile capabilities of the team integrating tailored agile approaches into various projects as applicable.
SKILLS & QUALIFICATIONS REQUIRED:
- PMP certification.
- The ideal candidate must have 10 years of progressive project management experience.
- The ideal candidate must have minimum 4 years of experience managing project managers as direct reports.
- The ideal candidate must have expert knowledge and direct experience in using all of traditional/waterfall hybrid and agile project methodologies techniques and processes.
- The ideal candidate must have experience in managing large projects involving multiple geographically diverse teams.
- Must have strong communication and leadership skills to be able to collaborate and communicate with executives of all levels and domains.
- Must have the ability to manage multiple projects and a team of project managers simultaneously.
- Must have the ability to manage and develop project managers at various levels.
- Must have the ability to synthesize complex concepts into easily understood ideas and visuals.
- Must be skilled at achieving results collaboratively in a crossfunctional organization.
- Must possess strong analytical critical thinking and problemsolving skills.
- Must be a team player with an adaptable leadership and communication style.
- Must be resourceful actionoriented and comfortable with ambiguity.
- Must have high awareness of self and colleagues to be able to adapt to various circumstances and behaviors.
- Must be able to work with multiple personalities while maintaining a professional demeanor.
- Must be able to implement change to existing cultures and work processes.
- Must have proven ability to influence without authority.
SKILLS & QUALIFICATIONS DESIRED:
- PMIACP certification.
- Change Management certifications or experience with the discipline of change management.
- Experience working with multiple stakeholders and cultures around the world.
- Experience in a professional services environment.
- Experience with enterprise transformation programs/projects.
- Experience with Microsoft Power BI and/or Power Apps.
LOCATION:
This is a remote role. This job posting is expected to close on April 30th 2025
COMPENSATION:
The salary range for this role is $98000 $198000 depending on a combination of factors including but not limited to education relevant work experience qualifications skills certifications location etc.
BENEFITS:
We offer a comprehensive benefits package designed to support employees health financial security and wellbeing. Benefits include:
- Medical Dental and Vision Coverage for employees dependents and domestic partners.
- Employee Assistance Program (EAP) Confidential support for personal and workrelated challenges.
- 401(k) Plan Includes a company matching program and profitsharing contributions.
- Discretionary Bonus Program Recognizing employee contributions.
- Flexible Spending Accounts (FSA) Pretax savings for dependent care transportation and eligible medical expenses.
- Paid Time Off (PTO) Begins accruing on the first day of work;
- Fulltime employees accrue 15 days per year.
- Employees working less fulltime accrue PTO on a prorated basis.
- Holidays A minimum of 10 observed holidays per year.
- Family Building Benefits including Adoption and fertility assistance.
- Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria.
- Life Insurance & AD&D 100 of premiums covered by Milliman.
- ShortTerm and LongTerm Disability Fully paid by Milliman.
ABOUT MILLIMAN:
Independent for over 77 years Milliman delivers marketleading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.
EQUAL OPPORTUNITY:
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Manager
Employment Type
Full-Time
