ServiceNow Developer GRCSecOps

• Plays a prominent role in the administration configuration and development of core and custom ServiceNow environment through development and implementation of workflow customization scripting process automation report development dashboard creation and system configuration.
• Supports the vision architecture and delivery of the Core Tools / ServiceNow roadmap including the implementation and maintenance of ITSM ITOM ITAM third party tool integrations automation and more.
• Provides guidance on technical aspects of ServiceNow integration requirements ensuring relevant technology standards policies and best practices are applied consistently.
• Evaluates recommends and implements emerging ServiceNow solutions required to support future state needs of the ServiceNow platform.
• Supports the vision architecture delivery and maintenance of the Cyber Security aspects of Core Tools / ServiceNow roadmap including the implementation and maintenance of IRM (GRC) SecOps SIR third party tool integrations automation and more.
• Reviews monitors and manages the ServiceNow platform and takes proactive steps to identify areas of improvement and optimize where needed.
• Documents all departmental processes and provide any auditrelated documentation needed.
• Performs other duties and projects as assigned.

Requirements:

• Working knowledge of ServiceNow applications including Integrated Risk Management Security Incident Response Sec Ops Service Portal Service Catalog Incident Management Problem Management Change Management Knowledge Management CMDB Discovery and Orchestration.
• Demonstrates initiative drive and broad technical knowledge.
• Excellent written and verbal communication skills. Confident speaker with ability to present interact and connect with executives engineers and technical contacts.
• Strong time research and troubleshooting skills.
• Effective organizational and time management skills.
• Practical application of ITIL process / framework ability to identify project risks and gaps and ability to develop creative solutions catering to user experience.
• Ability to engage in detailed technical discussions. Demonstrates strong analytic reasoning and problem solving skills.
• Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
• Ability to organize and prioritize work schedules on a shortterm and longterm basis.
• Ability to understand and articulate complex concepts in a clear and concise manner.
• Ability to provide consultation and expert advice to management.
• Ability to make informal and formal presentations inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in nonstandardized situations.
• Ability to work with little to no supervision while performing duties.
• Experience with JavaScript GlideAjax HTML CSS required.
• Experience with third party tool integrations using APIs web services SOAP midservers required.
• Experience with SQL Powershell AngularJS Bootstrap Workday integrations preferred.
• Experience in the mortgage industry preferred.
• Practical experience implementing systems using the Agile/Scrum methodology.
• ServiceNow Certified System Administrator certification preferred.
• Bachelors Degree preferred and a minimum of three 3 years experience in a similar role having responsibility for administration configuration and development of ServiceNow.