Manager of Account Management Marketing

We are obsessed with the heros journey at JobNimbus. Every person has a heros journey. Hermione Granger James T. Kirk Frodo Baggins Anna & Elsa Nacho Libre and even YOU! This is our call to adventure to come check out JobNimbus. What do you have to lose You might make a few new friends learn about a sick new company doing some amazing things and maybe youll even land a new job!

Mission:
Account Managers are coaches. Ensuring that each customer realizes the maximum value of their heros journey with JobNimbus. Account Managers understand the customers buying reasons as the foundation for driving value in each case. Validating product adoption and usage with the goal of helping customers achieve their business goals.

What youll be doing:

• You will lead mentor and develop a team of Marketing Account Managers to ensure high performance and professional growth through conducting regular team meetings oneonones and performance reviews to align on goals and address challenges.
• Allocate and prioritize client accounts effectively balancing workload and resources across the team including providing strategic direction on the delivery of client marketing campaigns and initiatives.
• Support your team by acting as a point of escalation for client concerns ensuring timely resolution and high client satisfaction.
• Develop and implement account management strategies to enhance client retention satisfaction and growth.
• Serve as a liaison between clients and internal fulfillment teams ensuring seamless communication and alignment on project objectives timelines and deliverables.
• Oversee the analysis of client campaign performance provisioning coaching to your Account Managers enabling actionable insights and recommendations for our clients.
• Assist Account Managers in the preparation and presentation of performance reports to clients showcasing results and ROI.
• Use data to inform strategic team planning and identify areas for operation business improvement.

What makes you the hero for this job:

• Bachelors degree in Digital Marketing Business Communications related field or other relevant experience.
• 5 years of experience in customer success account management or a related field with at least 2 years of leadership of account management teams with a proven ability to lead and develop highperforming teams.
• Strong communication and interpersonal skills with a clientfocused mindset.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Strong analytical and goaloriented mindset.
• Indepth knowledge of marketing strategies campaign and digital marketing trends.
• This management role is required to be in office 5 days per week at our headquarters location (Lehi UT).

Superpowers:

Team Commitment. You know that moment in the Hunger Games where Katnis Everdeen shoots President Coin instead of President Snow and everyones head exploded That is because she knew what was best for Panem and she was so committed she made the larger harder decision. That is the level of commitment we need. Minus the killing of course!

Ownership. We need someone who embodies this value and can figure things out and move quickly. If you need direction and someone to hold your hand this job is not for you.

Mentor (Hit us up to get more information)

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race color religion sex national origin sexual orientation gender identity age disability Veteran status or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation please let us know in the application.

If you have any questions regarding this job post please email emailprotected.