National Claims Manager

At Thales we know technology has the ability to make our world more secure sustainable and inclusive and that its all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge whats possible.

From manufacturing and engineering to cybersecurity and space were driving progress in some of the worlds most important industries and working together to build a future we can all trust.

Our corporate team is a central hub for Thales Australia. Its where our shared services think finance legal HR procurement come together to make sure our teams across Australia have access to the business services they need. Crossfunctional collaboration helps us build out Thales capabilities in a robust way and helps us open up new career opportunities for employees all across the business.

In this role you will be responsible for the development implementation reporting communications and maintenance of the Workers Compensation Self Insurance Licensing as well as overseeing claims and rehabilitation programs under the SRC Act.

Your responsibilities will also include managing litigation ART cases and reconsiderations along with handling all regulatory and audit activities nationally including both internal audits and those conducted by the regulator Comcare.

Join our team in either our Melbourne office at the World Trade Centre on Wurundjeri land or our Sydney HQ at Sydney Olympic Park on Wanngal land.

Responsibilities:

• Ensure all sites comply with the SRC Act while managing competing priorities

• Analyse Workers Compensation priorities and provide strategic claims advice

• Manage a claims portfolio including determination of claims under our Self Insurance Licence

• Drive continuous improvement in claims and rehabilitation to meet Thales Australias objectives

• Manage an internal auditing program across Thales Australia.

• Implement a continuous improvement cycle and assess thirdparty provider relationships

• Provide advice and training to the Health & Wellness team and stakeholders

• Monitor H&W performance and compliance including reporting to Comcare

On day one in this role well expect you to bring the following skills experience and behaviours:

• A relevant tertiary qualification is desirable supported by strong experience in a workers compensation claims environment and management of claims preferrably under the SRC Act

• Strong analytical skills with the ability to generate reports and contribute to continuous improvement initiatives along with comprehensive knowledge of SRC Act compliance requirements

• Strong influencing skills to engage multiple stakeholders across all organisational levels from frontline personnel to senior leaders with the ability to drive positive outcomes

• Proven ability to deliver training sessions and effectively communicate with management staff and Regulators

• Ability to obtain Australian Defence Clearances

As part of our commitment we offer:

• Competitive remuneration Super Bonus Medical Insurance

• ThalesFlex Hybrid work environment

• Recognised leader in reservist employee support

• Veterans Leave

• Fitness Passport Discount Access to a network of Gyms across AUS

• Employee discounts with a number of affiliates (Travel Car hire Tech Medical Insurance)

• Modernised Paid Parental Leave

• Novated Lease options

• Family support through our partnership with Parents at Work

• Personal & professional training development opportunities

• Sonder Wellbeing & Support Partner

• Access to a network of the best people (A Nobel Prize winner on our staff list!

• And much more!

Good to Know

Prior to being offered employment you will need to complete preemployment police and (role dependent) medical checks.

Its easy to dismiss the perfect opportunity if you dont see yourself as the perfect fit. If this role feels right no matter your background or personal circumstances please introduce yourself or join our community. Were committed to supporting a diverse workplace and that starts here.

Were proud to be endorsed by WORK180 as an Employer for All Women but we know theres always more we can do. Well continue to foster industry partnerships employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer for everyone.

Read more about our WORK180 endorsement.