General Manager-Staunton
General Manager-Staunton
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Salary Not Disclosed
1 Vacancy
Job Description
Grow with us!
We are looking for leaders!
Get an amazing opportunity to demonstrate your leadership abilities by stepping into the role of a General Manager!You will get an amazing opportunity to oversee and operate a Planet Fitness facility develop team members and provide world class customer service!
We are Excel Fitness a Planet Fitness franchise group based out of Austin TX with 80 clubs and growing! Since 2016 we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin Dallas Raleigh Tulsa and NW Arkansas. We are opening new clubs each year and with that kind of growth you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM $60k as a Regional manager(responsible for 510 locations) and all the way up to over a $100k as a Regional Director overseeing 10 locations!
See for yourself!
What are you waiting forAPPLY TODAY!
Essential Duties and Responsibilities
Provide an exceptional customer service experience.
- Recruit hire and train an entire team of high performers.
- Oversee manage and develop your Assistant Manager and team members.
- Create and manage team schedules.
- Ensure entire team is providing a world class member experience at all times.
- Resolve member staff and club issues concerns and challenges as they arise.
- Lead your team in Front Deskrelated activities including but not limited to:
- Check members into the system.
- Take prospective members on tours then assist them with the new account signup process.
- Facilitate needed updates to members accounts.
- Contribute to and oversee detailed cleaning in all areas of the facility.
- Complete Supply Orders within club needs and budget parameters.
- Track club statistics and reports (weekly monthly and annually).
- Provide support to the entire team.
Qualifications/Requirements
- Superior customer service skills preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 year of ageor older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionallylift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! Thats why we are following superstrict safety and cleaning protocols.
- Mask up! All of our team players are required to wear masks at all times while inclub and members are required to follow all state & local mask mandates.
- Squeaky Clean! Weve always been known for our clean clubs but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID19.
- Social Fitnessing! We offer a touchless check in for our members and promote keeping a safe distance between all.
- Need a day off Full time employees have paid leave to take a break!
Required Experience:
Director
Employment Type
Full-Time
