Services Officer Supplier and Operations
Services Officer Supplier and Operations
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Job Description
Job Description
Services Officer Supplier and Operations
FullTime
Derby with frequent travel to London
What you will be doing:
An excellent opportunity has arisen for a Services Officer Supplier and Operations to join Civil Aftermarket Operations in our OnWing and InField Services team.
This role represents a fantastic development opportunity and you will support the delivery and of businesscritical engine maintenance within the RollsRoyce network worldwide.
You will require tenacity customer focus team spirit and an ability to solve problems. Assisting the VP OnWing and InField Services you will be critical in the coordination of supplier management and operational information enabling a smooth service delivery to our customers. Keys to success are efficient processes and ways of working for the wider team and you will be required to make these fit for purpose and in some cases establish them. You will be a proactive selfstarter that can work with minimal supervision to achieve the goals of Aftermarket Operations through cooperation and dedication. Occasional travel will be required to support the team customers and suppliers.
Responsibilities:
You will support the VP OnWing and InField Services with supplier management and operational coordination activities and resolve customer or supplier problems where necessary.
- Development production and publication of processes enabling the wider team to operate efficiently and smoothly in accordance with Airworthiness regulations.
- Engage with external providers to ensure the successful of tasks to meet contractual commitments to our customers.
- Process supplier and internal teams procurement requirements through Coupa.
- Developing maintaining and reporting approved metrics and management information incorporating analysis and recommendations based on the wider teams data capture and therefore assist the business to improve our service delivery.
Why RollsRoyce
Work with us and well welcome you into a culture of caring and belonging where you can be yourself. We will listen first embrace feedback and act with integrity. We will invest in your continuous learning and development and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.
We offer excellent development a competitive salary and exceptional benefits. These include bonus employee support assistance and employee discounts.
Hybrid working is a way in which our people can balance their time between the office home or another remote location. Its a locally managed and flexed informal discretionary arrangement. As a minimum were all expected to attend the workplace for collaboration and other specific reasons frequency will depend on business needs nature of role what works for the team and for the individual. Discover more on our GBS Service Portal about hybrid working.
Who were looking for:
Being a part of RollsRoyce youll know we put safety first do the right thing keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
- Experience of delivering complex activities and tasks in a dynamic and pressurised environment with a strong service and/or technical background.
- Ability to develop good working relationships at all levels both internally and externally
Customer focused to work in a changing environment being flexible and responsive in approach while developing good working relationships at all levels both internal and external. - Ability to work with minimum supervision to tight timescales and capable of managing a number of tasks simultaneously prioritising activity to meet deadlines and achieving high quality outputs on time.
- Highly organised with the ability to change pace and direction in response to emergent issues remain calm under changing circumstances and deal positively with uncertainty and ambiguity.
- Able to travel to London Heathrow Airport on a regular basis.
Join us & help RollsRoyce and our Customers to become a highperforming competitive resilient business.
Please be aware that the priority will be given to employees identified as being at high risk.
The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Staff Grade SNBG 710
This job is advertised at the grades shown and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade
It is advised that you inform your current manager of your application for this role.
We are an equal opportunities employer. Were committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have the more successful well be. By building a culture of respect and appreciation we give everyone who works here the opportunity to realise their full potential.
You can learn more about our global Inclusion strategy here
Grade: SNBG 710
For further information please contact: Hiren Patel.
Recruiter: Cathryn Thomas
Job Category
Service ManagementPosting Date
13 Mar 2025; 00:03Posting End Date
19 Mar 2025Required Experience:
Unclear Seniority
Employment Type
Full-Time
