Application Support Developer
Application Support Developer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Were Momentum Energy a power company owned by Hydro Tasmania Australias largest generator of renewable energy. Were on a mission to make energy simpler and more human for customers. And it starts with our people: as we grow were nurturing a culture of belonging where diverse views and experiences are embraced and everyone is valued and respected.
We encourage applications from qualified candidates of all ages cultural backgrounds abilities genders and sexual orientations and are happy to adjust our recruitment processes please reach out to us about any adjustments or support you may require
Were on a mission to switch things up one gigawatt at a time. We love our customers because theyre the reason we get to do such meaningful work every day. And thats exactly where you come in.
About the role:
The Application Support Developer helps ensure platform stability currency and continuous improvement. This team acts as the conduit between operations (Billing Credit Networks and Metering) and retail technology driving continuous improvement safeguarding production and collaborating with operations to ensure seamless technology performance.
With a primary focus on platform support this role is responsible for monitoring resolving incidents managing minor enhancements and ensuring that platforms remain current and reliable. This role bridges the gap between IT and operations collaborating with crossfunctional teams to drive system reliability manage incidents and deliver minor developments to support business growth
Your key responsibilities include:
- Incident and Problem Resolution: Manage incident and problem tickets for Mulesoft billing systems and digital platforms troubleshooting and resolving issues promptly to minimise business disruption.
- Basic Development and Customisation: Perform targeted development tasks such as but not limited to scripting and workflow customisation to support business requirements across Mulesoft and digital platforms.
- Platform Configuration and Optimisation: Configure systems for optimal performance and reliability ensuring scalability and alignment with evolving business processes.
- Integration Management: Support and troubleshoot integrations across Mulesoft and other platforms collaborating with IT and business teams to maintain seamless workflows.
- Proactive Monitoring and Root Cause Analysis: Monitor system health and conduct root cause analysis to prevent recurring issues maintaining a knowledge base for reference.
- Security and Compliance: Ensure all configurations and developments adhere to security protocols and compliance standards supporting audit readiness.
- Continuous Improvement: Identify and implement opportunities to streamline workflows enhance system performance and improve user experience.
About you:
- Demonstrated capability with development technologies relevant to Momentums platforms. Digital (React .Net AngularJS) AWS Jira and GitHub.
- Demonstrate understanding of billing processes data flows or Tallys Orion platform and SQL.
- Understanding in Anypoint studio anypoint platform and Runtime manager and demonstrate knowledge in Integration patterns (eg requestresponse)
- Knowledge of APIled connectivity principles and designing reusable APIs.
- Proven experience in managing incidents and providing technical support within agile delivery and DevOps environments.
- Experience in systems administration particularly in customercentric ITILbased organisations.
- Familiarity with the Australian energy market (desirable).
Further information can be found on the attached Position Description: PD MOM Application Support Developer .pdf
Whats in it for you
Youll work in an incredibly fun and rewarding business that genuinely values its people and customers.
We are super proud of where we work our workplace and work culture. We pride ourselves on balancing work and home life and offer a truly flexible work environment a competitive remuneration package and the opportunity to play a role in Australias renewable energy transformation.
Interested but not sure if you tick enough boxes At Momentum we believe in the power of unique backgrounds and skillsets. And really boxticking is overrated. So even if you feel you dont meet all the requirements listed we strongly encourage you to apply.
For any recruitment enquiries or for any accessibility or workplace adjustment enquires including alternative ways to apply please contact us ator.
We are a Circle Back Initiative Employer and commit to respond to every applicant.
Employment Type
Full-Time
