Commercial Tools Trainer
Commercial Tools Trainer
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Job Description
Commercial Tools Trainer
At Too Good To Go we have an ambitious goal: to inspire and empower everyone to fight food waste.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10 of greenhouse gas emissions come from food waste and loss.
Through our marketplace app we connect businesses that have unsold surplus food with consumers who can buy and enjoy it at of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app we create educational tools explore new business solutions and influence legislation to help reduce food waste.
Were growing fast: Our community of 113 million users in 19 countries have already saved more than 419 million meals from going to waste saving more thantonnes of CO2e! This year Too Good To Go also reached 7th place among the most downloaded Food & Drink Apps worldwide in the H1 2022 Apptopia ranking.
We look for talented people with diverse backgrounds to join our team. Right now were recruiting a Commercial Tools Trainer based in London UK.
The Tool trainer understands the importance of using Commercial tools in the best way possible and is able to pass on this knowledge to tool users. You will support and inspire teams through the development of training materials and delivery of both inperson and online training sessions.
Your mission
For this role you will collaborate with the Commercial Tool OPS team and across countries to identify knowledge gaps prepare learning material and evaluate results after each training session. Ultimately you will help increase the overall tool adoption and thereby performance of our local commercial teams by ensuring they have the right knowledge of our commercial tools to increase productivity and achieve their goals.
You will report to the Commercial Tool Trainer Lead and will also work closely with leadership in the various Sales teams across all markets (Manufacturing/Parcels Marketplace Platform Date labeling etc.
Main responsibilities:
- Onboarding of new employees Learning how to use the tools
- Ongoing training for existing users to ensure continued high adoption and correct usage of tools (Enabling users to self serve)
- Training related to Changes in Commercial Tools and processes to ensure continued correct usage and adoption
- Commercial Tools to deliver training on:
- Salesforce (CRM)
- Ninja (Production system)
- M3 (Inventory management/ERP)
- Aircall (VoIP)
- Twilio (mass texting tool)
- LinkedIN sales navigator
- NEW Tools!
Main Deliverables:
- Delivering training sessions (Online and Onsite).
- Conducting skills gap analyses to identify areas of improvement.
- Identifying challenges faced by teams and recommending process improvements.
- Lead implementation of the Commercial Tools training programs across different countries
- Produce and maintain physical and digital educational material in collaboration with the team and other stakeholders (e.g. videos and case studies)
- Maintaining and answering Tool user questions from the Local markets.
- Respond to Training requests submitted via form in Asana
- Collect feedback from attendees and managers about training courses.
- Work closely with the Global L&D team and provide input on the Global L&D roadmap material and implementation.
Profile and skills:
- Tool Specialist (ERP knowledge and advantage)
- Educator
- Excellent Presentation skills
- Great at handling Change management
- Knowing your audience
Our Values
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care
What We Have To Offer
- A rare opportunity to work in a social impact company (and certified B Corporation! where you get to wake up every day knowing youre achieving positive change.
- The experience of being part of an international company with 1300 enthusiastic and highly talented teammates across 19 countries always ready to share knowledge and support!
- Strong personal as well as professional development in an intense and highgrowth scaleup environment.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together.
How To Apply
We take recruitment very seriously so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
Submit your CV and Cover letter in English.
A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission its only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when were allowed to be ourselves and were committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications merit and business need. If you need reasonable accommodation at any point in the application or interview process please let us know.
Employment Type
Full Time
