Intake Specialist Bilingual - South Bend
Intake Specialist Bilingual - South Bend
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USD 16 - 18
1 Vacancy
Job Description
Indiana Health Centers Inc. (IHC) is a missiondriven organization that has been providing highquality affordable healthcare to underserved and uninsured populations since 1977. At IHC a Federally Qualified Health Center we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women Infants and Children nutrition program locations throughout Indiana we offer primary medical dental and behavioral healthcare services to communitybased patient populations that are diverse in age educational background and income level.
IHC in South Bend Indiana is seeking an Bilingual Intake Specialist to join our talented and dedicated team! This is a wonderful opportunity for anyone who craves a highly rewarding position with exceptional benefits including a generous $1000.00 retention bonus! Dont miss this chance to be a part of a great team thats making a difference in peoples lives every day!
Meet our South Bend (Western) Team: https://indianahealthonline/locations/southbend/
Hours of Operation:
Monday 8:00 AM 5:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 4:00 PM
Saturday 1st & 3rd) 8:00 AM 12:00 PM
Sunday Closed
Overview:
The Intake Specialist plays a vital role in IHCs mission and goals by ensuring that all client income documentation frontoffice paperwork charts and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of the clinic.
- Greets clients and visitors to the clinic and assists with the checkin process
- Makes appointments and prepares clients for appointments
- Answers phones and accurately direct calls
- Uses and maintains electronic medical records
- Maintains effective working relationships with physicians coworkers and patients
- Demonstrates positive customer service skills in person and over the phone
- Works well in a team environment and as part of a team
The recruitment package includes but is not limited to:
- Hourly position
- $1000.00 retention bonus paid after 1 year of employment
- 403(b) 403(b) matching
- Flexible spending account
- Health life dental and vision insurance
- Health savings account
- Generous PTO
- Employee Referral Program
- Retirement plan
- Tuition reimbursement and much more!
- Completion of a standard high school diploma or equivalent
- One 1 year of prior experience in an office or healthrelated position
- Bilingual Spanish speaking and writing skillset required
- Excellent interpersonal and customer service skills
- Interacts with colleagues and patients in a professional manner
Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
