drjobs Experienced Lincoln Service Advisor

Experienced Lincoln Service Advisor

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1 Vacancy
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Job Location drjobs

Fort Myers, FL - USA

Monthly Salary drjobs

$ 45000 - 85000

Vacancy

1 Vacancy

Job Description

Experienced Automotive Service Advisor

We are seeking an Experienced Automotive Service Advisor for our Lincoln Service Department at Sam Galloway FordLincoln. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team.

About Sam Galloway FordLincoln

Sam Galloway Ford Lincoln is a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society the preservation of the EdisonFord Winter Estates and the Community Cooperative Ministries (The Soup Kitchen) to name a few.

Job Responsibilities

As a Service Advisor you will meet and greet customers promptly obtain the customer and vehicle information and obtain all of the customers concerns and vehicle symptoms as described by the customer.

Additional responsibilities include:

  • Determine and recommend needed maintenance based on age mileage and history of vehicle
  • Review MultiPoint Inspection and accurately translate the technicians recommendations
  • Prepare a complete and accurate estimate of cost for parts and labor
  • Monitor the progress of each vehicle throughout the day
  • Update the customers on the status of their vehicles on a daily basis
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Perform active delivery explain the MultiPoint Inspection and all completed work and charges to the customer
  • Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for longterm clientele
Job Requirements

  • Service Advisor Experience
  • Proven track record of achieving exceptional Customer Satisfaction
  • The individual must possess a high degree of personal ownership and accountability
  • The individual must possess a high degree of integrity and professionalism
  • The ability to work in a fast paced environment
  • Selfmotivated enthusiastic presence in a team environment
  • Team Player
  • Excellent communication skills
  • Reynolds and Reynolds experience is a plus
  • Consistent and stable work history
  • Valid instate drivers license
  • High school diploma or GED equivalent required
  • Preemployment background check and drugscreen required prior to being hired
  • Professional appearance and work ethic
Benefits

  • Family owned and operated
  • Stability of an established company
  • Aggressive pay plan with bonuses for above average CSI
  • Monthly performance contests
  • Experienced and tenured management staff
  • Fast paced work environment
  • 88 service bays
  • We carry over 3 million dollars in parts inventory
  • Recently updated facility and equipment
  • Weekly pay checks
  • Paid vacation and holidays for full time employees
  • Medical dental and vision plans
  • Flexible medical spending account
  • 401k
  • Company paid life insurance
We are looking for the individual that believes in

Commitment to customer satisfaction

Honesty

Integrity

Loyalty

&

Loves to make a difference in whatever they do.



If you are looking for all of the above we look forward to meeting you soon.

Apply on line





Compensation: $45000 $85000 plus a year

Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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