Relationship Banking Officer Monroe Branch full-time
Relationship Banking Officer Monroe Branch full-time
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Job Description
The Relationship Banker Consumer Affluent is responsible for retaining and deepening relationships with a portfolio of Relationship Customers while delivering exceptional service and fulfilling retail banking needs. The role works collaboratively with a crossfunctional team to identify opportunities to transition customers into the Dedicated Banking segment supporting the banks Bullseye Banking strategy. Guided by the core values of dependability approachability and resilience this position upholds the banks Always Here commitment and contributes to building value for customers.
Key Responsibilities:
- Customer Retention Retain a portfolio of Relationship Customers by delivering outstanding service resolving problems promptly and addressing customer needs effectively.
- CrossFunctional Collaboration Partner with Dedicated Bankers and internal teams (Commercial Small Business Cash Management and Wealth Management) to deepen customer relationships and transition Relationship Customers into the Dedicated Banking segment and transition Solution Customers into Relationship Customers.
- Support for Dedicated Bankers Fulfill retail banking requests for both RelationshipConsumer Affluent Small Business and Dedicated customers ensuring seamless service and support.
- Proactive Outreach Conduct regular outreach to assess customer needs ensure satisfaction and identify opportunities to strengthen engagement with the bank.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
