IT Operations EngineerManager

Job Description

IT Operations Engineer/Manager

Location: Ringwood Hampshire (BH24
Salary:DOE Benefits
FullTime Permanent Fully Onsite Working

Join a thriving Ringwoodbased construction company as their IT Operations Engineer/Manager taking on a pivotal role in a newly refurbished office environment. As the sole IT expert in the business you will oversee a 360degree scope of responsibilities ranging from handson IT support to strategic improvements and the management of external technology partners. This role is ideal for someone who thrives on variety and enjoys having a meaningful impact.

Key Responsibilities

• IT Support: Act as the primary contact for IT/digital support resolving issues across hardware software and connectivity for office staff and onsite teams.
• Infrastructure Management: Install configure and manage IT infrastructure across the business.
• External Collaboration: Coordinate with external IT service providers to manage security and IT solutions.
• Systems Oversight: Oversee contracts and inventory for IT mobile and telecoms ensuring accurate documentation and recordkeeping.
• Telephony: Manage the BT Cloud telephone system.
• Stakeholder Engagement: Work closely with department heads to address and fulfil IT requirements.
• OnSite Support: Occasionally travel to construction sites to assist with technical setups remote connectivity and device support (e.g. Starlink laptops printers and iOS devices).
• Digital Presence: Enhance the companys online presence by managing and updating social media platforms like Facebook and LinkedIn.
• Website Management: Collaborate with external web development agencies to update and improve the company websites functionality and content.

The company currently relies heavily on external partners to manage IT. Their environment includes a mix of Windows macOS iOS and Android devices as well as networking hardware (including Starlink for remote sites). While functional the setup would benefit from a more structured approach providing the opportunity for you to make a tangible difference.

What Youll Need

• Proficiency across:
  • Microsoft Office 365 Windows macOS and networking hardware
  • Remote desktop connectivity and virtual environments
  • iOS/Android devices and external software solutions
• Strong communication skills to liaise effectively across all levels of the business.
• A reliable and trustworthy nature with the capability to manage the full spectrum of IT responsibilities independently.
• A proactive mindset equally comfortable with the duties of 1stline support and strategic supplier management.

Why Apply

• Invested Growth: The company prioritises reinvesting profits into its people and operations.
• Modern Workspace: Work in a listed building with newly refurbished offices an onsite gym a coffee shop and parking.
• Generous Benefits: Enjoy 28 days of annual leave (including bank holidays).
• Autonomy: Lead the IT function with the freedom to shape its direction.
• Career Development: Opportunity to build and expand the IT department potentially growing a team over the next 1224 months.

If youre ready to take ownership of a dynamic IT role within a supportive and forwardthinking business wed love to hear from you.