Senior Sales Operations Manager
Senior Sales Operations Manager
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Job Description
Position Summary
Tipaltis Senior Sales Operations Manager will support our Commercial Sales teams through analysis and process improvement. This role will provide support to our Account Executives through forecast review sales reporting and analysis and training
Why join Tipalti
Tipalti is one of the worlds fastestgrowing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a wellfunded latestage startup backed by highprofile investors. Our 2021 Series F funding round raised $270 million valuing us at over $8.3 billion. With total funding of just over $550 million and with more than 4000 global customers Tipalti is one of the most valuable private fintech companies in the world.
At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti oers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam and Tbilisi.
In this role you will be responsible for:
- New Hire Support: Provide training to new hires on quote creation performance dashboard updates and system usage.
- Deal Desk Support: Support the Sales team with deal velocity CPQ process inquiries and ensuring accuracy on order forms and opportunity records. Advise on deal structures discounting guidelines pricing and promotions.
- Sales Process Engineering and Documentation: Support team effectiveness through changes in pricing models CPQ and Salesforce process changes.
- Data Hygiene: Promote data accuracy by detecting and resolving duplicates and performing migrations and adjustments as necessary.
- Sales Analysis: Regularly report and analyze sales metrics to identify trends drive improvements and provide actionable recommendations to Sales leadership.
- Ad Hoc Sales Operations Projects: Support Sales Operations and Salesforce Administration with change requests project reporting dashboard maintenance and event planning. Design and manage Salesforce data models (ex: structure for capturing monthly revenue data automation features to streamline sales reps requests for Solution Consultants etc.
- Help Desk Support: Provide front line support to Sales by troubleshooting tech stack issues logging internal requests and completing support tickets.
About you
- 8 years of related experience with at least 5 years Sales Operations experience
- Strong skills in multitasking and prioritizing many simultaneous projects
- Excellent Salesforce reporting and dashboard skills
- Experience with other SalesRelated tools (prospecting forecasting etc. and a CPQ (Configure Price Quote) tool
- Extremely detailoriented and organized
- Strong planning organization and interpersonal skills
- Strong technical aptitude and understanding of sales process
- Highly collaborative and talented at working with different groups to streamline and systematize processes using a variety of business systems
- A quick learner of different sales technologies and adept at learning how to administer them
- Experience in a Sales Operations role at a fast growing software company working on projects to scale sales at the organization
- Comfortable working with executive management to apply insights for informed decision making
Our benefits package includes:
- Hybrid working model that requires you to be in office Monday Tuesday and Thursday
- Competitive salary and stock options
- Matching RRSP
- Extended benefits Employee Assistance Program life insurance AD&D LTD
- Maternity Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit snacks & drinks in office
- Dogfriendly office
- Conveniently located close to transit
- Phone/internet allowance
- Regular companywide social events
- Multiple ERG groups celebrating our diversity and creating an inclusive culture
The estimated base salary for this role is $112000 $140000 CAD. Variable pay rate will be paid in addition to the base salary noted.
Tipaltis sales teams drive global growth for our bestinclass product. Whether you are an account executive sales development representative or solutions consultant youll be joining a team of individuals who thrive within a fastpaced metrics and performancedriven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals whilst being provided with the resources to learn and grow via the Tipalti Academy.
#LIOK1
#LIHybrid
Interested in learning more about us
Tipalti is the only company handling both global partner payments and accounts payable workflows for highvelocity companies across the entire financial operations cycle: onboarding and managing global suppliers instituting procurement controls streamlining invoice processing and approvals executing payments around the world and reconciling payables data across a multisubsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational compliance and financial controls. Through Tipalti our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes highvelocity businesses such as Amazon Twitch GoDaddy Roku WordPress and ZipRecruiter. We work hard for our 98 customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice Tipalti
www.tipalti/privacy/jobcandidateprivacynotice/
Required Experience:
Manager
Employment Type
Full Time
