Impulse Strategic Solutions is looking for 1 Epic Credentialed Trainer who can cover Epic Ambulatory and/or Resolute/PB to last six month onsite in Houston TX. Position is full time and temp to hire
This role reports directly to the Director Clinical Software Applications Training
- Conduct training and classroombased coaching onsite and in virtual environments that builds motivation and ability
- Design and implement appropriate learning curriculum to meet business needs including process design and solution adoption best practices
- Develop implement and evaluate training and education programs for internal clients to promote growth development and adoption
- Assists with the development of detailed curriculum content and training plans for designated area(s)
- Assists with coordinating appropriate level of enduser training
- Conducting training for specific application area(s) for all endusers
- Assisting with coordination of Trainers and Super Users
- Assisting in technology competency assessments
- Consult with and coordinate between vendor and client project leaders to identify capability gaps impacting current and future business strategies
- Completing project tasks within the timeline as assigned
- Providing enduser feedback to colleagues and identifying improvement strategies for system design and implementation
- Interacting as necessary with vendor training personnel
- Escalating complex issues to appropriate entities for resolution
- Working closely with Enterprise and local system teams
- Advocates and promotes teamwork values and ground rules
- Participates as a member of a highperformance team of solution architects project management business analysis quality assurance and organizational change management professionals.
- Establishes strong relationships with business stakeholders and all support functions to continuously understand their needs/requirements.
- Participates in the planning coordination and review of new solutions and the work plans necessary to implement them.
Requirements MUST HAVE:
- Credentialed or Certified Trainer forEpic Ambulatory and/or Resolute/PB
- Bachelors degree in healthcare or IT disciplines or in lieu of education four 4 or more years experience in healthcare operations and/or clinical IT roles
- At least 3 years of clinical healthcare operations or clinical IT experience
- Previous experience in Clinical Software Implementations and/or Training
- Ability to break down complex problems into manageable tasks.
- Knowledge and Understanding of HIPAA regulations
- Demonstrate ability to promote and maintain good interpersonal relationships.
- Proficient with Microsoft Office.
- Demonstrate effective problemsolving analytical and time management skills
- Demonstrate strong organizational presentation and customer service skills
- Ability to manage a wide range of projects large and small along with a high volume of service requests.
- Ability to prepare a presentation and present to an audience comprised of varying levels of leadership.
- Strong organizational and analytical skills
- Demonstrate effective oral and written communications and followup skills and strong interpersonal relationship skills
Impulse Strategic Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual orientation national origin age protected veteran disabled status or genetic information. In addition to federal law requirements Impulse Strategic Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees.
Impulse Strategic Solutions is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at.