Senior QA Manager
Senior QA Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities & Qualifications
RESPONSIBILITIES
- Ensures that all KPIs and performance requirements mandated in the PWS are fully met in terms of schedule timeliness and completeness and that deliverables adhere to Customer requirements.
- Responsible for the control of its quality to ensure delivery of quality services to the Customer IAW the terms and conditions and the applicable inspection clauses.
- Develop implement and maintain an effective Quality Control System that includes a written QCP. The QCP shall implement standardized procedures/methodology for monitoring and documenting task order performance to ensure all task order requirements are met.
- Identify potential problem areas and evolve over the life of the task order.
- Develop a systematic approach to monitor operations to ensure acceptable services are provided to the Customer.
- Address continuous process improvement; procedures for scheduling conducting and documenting inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Customer discovered nonconformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent recurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints.
- Provide QC documentation to the Customer upon request.
- Take correction action to any TekSynap or customer identified deficiency.
- Address any nonconformance as defined in FAR 46.101 are Level 1 (Minor) Level 2 (Major) and Level 3 (Critical).
- Provide a Corrective Action Plan (CAP) in response to any NonConformance Report (NCR) within 10 business days of receipt or as instructed in the NCR. The CAP shall include:
- Actions planned or taken to correct the specific nonconformance.
- Root cause analysis of the nonconformance.
- Corrective action planned or taken to eliminate the root cause(s) and prevent recurrence of the nonconformance to include addressing people process and/or tools as necessary.
- Determination of whether other processes/products/services/work are affected by the root cause(s) including product/service/work already delivered to the Customer.
- Corrective action milestones and target date(s) for implementation.
- Determination of whether other processes/products/services/work are affected by the root cause(s) including product/service/work already delivered to the Customer.
- Corrective action milestones and target date(s) for implementation.
REQUIRED QUALIFICATIONS
- Active Secret eligible for TopSecret
- Minimum of 12 years of related QA experience
- Bachelors degree in a related field
- Certifications: One or more of the following:
Active Information Technology Infrastructure Library (ITIL 4 Foundation
Practice Manager
Managing Professional
Strategic Leader
Master Project Management Professional (PMP)
DESRIED QUALIFICATIONS
Certifications: One or more of the following:
CISSP
CASP
CCSP
CEH
CISA
CISM
CySA
GCED
GSEC
Security
(Other security certifications may be applicable)
Overview
We are seeking an Senior QA Manager to join our TekSynap West team.
TekSynap is a fastgrowing hightech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our fulltime employees a competitive benefits package to include health dental vision 401K life insurance shortterm and longterm disability plans vacation time and holidays.
Visit us at www.TekSynap.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract applicable law or regulation.
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Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Sierra Vista AZ/Fort Huachuca AZ
- Type of environment: Office
- Noise level: Medium
- Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to handle feel touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
- Citizenship: US
- Clearance requirement:Active Secret eligible for TopSecret
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex sexual orientation gender identity protected veteran status national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all companysponsored activities and all employment actions such as promotions compensation benefits and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application please contactfor assistance.
Required Experience:
Manager
Employment Type
Full-Time
