Front Desk Sales Associate
Front Desk Sales Associate
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Position: Front Desk Sales Associate
Overview
The Front Desk Associate will greet and direct members guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door and retail area of the facility.
Personally checks each member into the gym using the proper checkin procedures.
Monitor checkins to identify delinquent accounts and notifies Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt professional manner.
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
Addresses callers requests and/or takes appropriate messages noting callers name.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distributes keys towels and other materials as needed.
Processes retail and concession sales.
Attends all staff meetings as directed.
Responsible for gym walkthru as designated in walkthru log.
Follow proper opening and closing procedures as instructed in the FDA training manual.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
High school diploma or equivalent required.
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members.
Ability to communicate effectively verbally nonverbally and in writing is required
Understanding of basic accounting principles is required.
Understanding of basic cash processing procedures is required.
Functional computer skills are required.
Ability to multitask.
Must be able to work a flexible work schedule to include holidays and weekends.
Must be able to lift 25lbs repeatedly and stand for extended periods of time
Uphold Golds Gym Vision Mission Values and code of conduct
Golds Gym is growing and looking for new team members to help us redefine strength. Well challenge your skills talents and abilities and reward your every success.
Overview
The Front Desk Associate will greet and direct members guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door and retail area of the facility.
Personally checks each member into the gym using the proper checkin procedures.
Monitor checkins to identify delinquent accounts and notifies Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt professional manner.
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
Addresses callers requests and/or takes appropriate messages noting callers name.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distributes keys towels and other materials as needed.
Processes retail and concession sales.
Attends all staff meetings as directed.
Responsible for gym walkthru as designated in walkthru log.
Follow proper opening and closing procedures as instructed in the FDA training manual.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
High school diploma or equivalent required.
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members.
Ability to communicate effectively verbally nonverbally and in writing is required
Understanding of basic accounting principles is required.
Understanding of basic cash processing procedures is required.
Functional computer skills are required.
Ability to multitask.
Must be able to work a flexible work schedule to include holidays and weekends.
Must be able to lift 25lbs repeatedly and stand for extended periods of time
Uphold Golds Gym Vision Mission Values and code of conduct
Golds Gym is growing and looking for new team members to help us redefine strength. Well challenge your skills talents and abilities and reward your every success.
Unlock Amazing Perks with Us!
- Exclusive Free Golds Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active on us!
- 20 Employee Discount: Save big on clothing and products with our generous discountbecause you deserve the best at the best price.
- 401K Benefits: Plan for your future with our robust 401K benefits giving you peace of mind and financial security.
- Earning Potential: Boost your income with exciting opportunities for commissions and bonusesbecause your hard work deserves rewarding.
Join us and experience these fantastic benefits while advancing your career!
Compensation: $9.00 $11.00 per hour
What started out in 1965 as a small gym in Venice Beach California has since become the most wellknown and traditional fitness company in the world Golds Gym. Over the last 55 years Golds Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger Lou Ferrigno and Franco Columbu worked out at the original Golds Gym which went on to become the most legendary gym in the world. In the fitness industry the brand enjoys cult status and universal appeal with 96 aided brand awareness.
We attribute much of our success to our company culture. Were downtoearth reliable and entrepreneurial but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Required Experience:
IC
Employment Type
Part-Time
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