Security Supervisor - 3rd Shift

Star Protection and Patrol is a leading security and facility services company provides rewarding careers that give you a sense of purpose. While working in a dynamic diverse and inclusive workplace you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical dental and vision coverage life insurance and more for most fulltime positions!

Hiring for a Security Field Supervisor (Sergeant)

Location: Madison WI

Third Shift Sgt 11 pm7 am

Weekend Availability Required

Consecutive Days Off

Star Protection and Patrol is hiring a Field Supervisor (Sergeant). The Field Supervisor supports operations by remotely managed accounts by performing onsite supervision of Security Personnel (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with the Director of Operations on a daytoday basis to supervise remote service delivery.

RESPONSIBILITIES:

Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance address daily operations issues communicate policy changes or company information adjust staffing schedules as needed and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated and that the Post is being properly maintained cleaned and organized

Conduct onthejob training in coordination with site supervision of new employees assigned to post or when changes to post orders are made this may include orientation to the post review of post orders routine responsibilities and how to respond to emergency situations or specific client needs

Respond to calloffs that occur during their shift which may include identifying other individuals to fillin and/or standing post until such replacements arrive and also assist Scheduler with scheduling for calloffs or other changes that occur at the site

Identify any personnel problems occurring at posts such as payroll issues employee relations complaints or other concerns and forward any such issues to Operations Director and/or Director of Administration; may also be responsible for writing a report of the situation or assisting as directed

Answer afterhours calls into dispatch in reference to employee issues call outs problems on sites dispatch and/or respond to alarm calls initiated by calls centers to the afterhours phone.

May be responsible for administering counseling or disciplinary actions that have been initiated by the Operations Director and/or Director of Administration;

Distribute information to posts as directed include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents and returning such documents to Star Protection and Patrol Oshkosh office

Respond to client or site emergencies as they arise including ensuring appropriate communication to the Operations Director and dispatch.

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Security License or Guard Card issued by the state of Wisconsin

Valid Drivers License with at least one year of driving experience and:

No major violations within last 36 months

No more than one atfault accident in last 24 months

No more than one minor moving violation in last 24 months)

No combination of one atfault accident and one minor moving violation in last 24 months

Minimum of three 3 years of professional protective service (e.g. security) experience

Concealed Carry Weapon License or ability to obtain one

Ability to write effective and concise reports in legible handwriting

Able to use good independent judgment and discretion

Outstanding oral and written communication skills

Ability to successfully interact at all levels of the organization including clients

Demonstrated ability to take initiative successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Experience in scheduling operations management or other leadership functions of security industry

Prior experience in the security industry law enforcement and/or military

Working knowledge of Microsoft Office applications and Teams

BENEFITS:

Medical Dental and Vision Insurance

Take home Squad

Job Type: Fulltime

Pay: $20.00 $21.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Overnight shift

Application Question(s):

• This job requires a valid drivers license issued by the State of Wisconsin do you have one
• This job requires an active (NOT EXPIRED) guard card/security license issued by the State of Wisconsin do you have one

Experience:

• Security: 3 years (Required)

Ability to Commute:

• Madison WI 53713 (Required)

Ability to Relocate:

• Madison WI 53713: Relocate before starting work (Required)

Work Location: In person