Fair Ridge - Residential Coordinator Mon-Fri 8am-4pm

Title: Residential Coordinator(MonFri 8am4pm) (shift cannot be changed)

Level: Coordinator

Department: Fair Ridge Emergency Shelter

Reports to: Assistant Director of Operations

Pay Rate: $20/hr

Location: Fairfax VA

FLSA Status: NonExempt

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.

About the Role:

The Residential Coordinator provides essential 24hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85unit hotel and provides a total of 344 beds. The Residential Coordinator acts as the first point of contact for client needs and support. This position is responsible for crisis intervention facilities management ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.

How you will contribute:

• Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor visitor checkin and front desk calls and inquiries

• Perform rounds and monitor the outside and inside of the building grounds

• Update the daily log by documenting all interactions with clients and any other significant events in the shelter

• Work closely with case managers to support and reinforce the clients service plan and maintain ongoing communication regarding client progress

• Complete efficient shift exchange with incoming/ outgoing staff and report on the days activities in order to maintain consistency throughout the day

• Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice

• Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items toiletries and other items to clients as needed.

• Perform residential cleaning including light touchups and washing shelter linens

• Organize and restock household supplies toiletries linens towels and donations

• Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week)

• Maintain the dignity and confidentiality of all clients during service delivery

• Maintain current knowledge and ability to administer emergency procedures to include building evacuation health emergencies and safety management

• Conduct assessments and intakes for OneNight Only families seeking shelter after hours.

• Accept donations and support volunteer programs and events in the shelter

• Participate in staff meetings and staff training as directed

• Ensure compliance with all agency policies and best practices

• Proficiently utilize Google Suites applications (email calendar drive docs etc) as a part of daytoday work requirements

• Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather highway congestion etc)

• Proficiently utilize Microsoft products as a part of daytoday work requirements.

• Exemplify the Shelter House core values of (iCARE); Inclusivity Collaboration Accountability Respect and Empowerment

• Perform other duties deemed necessary to support the program and agency

Required:

• A high school diploma or GED

• 2 years of experience in human services field i.e. mental health substance abuse homeless and domestic violence

• Ability to build strong working relationships with clients and team members

• Strong verbal and written communication skills

• Willingness to work evenings and weekends when needed

Preferred:

• A bachelors in human services/ related field

• 1 year of experience in customer service

• Experience working in programs serving homeless families

• Experience working in a residential environment

• Current CPR/ First aid certification

Physical Requirements:

• Annual TB Test is required

• Ability to sit or stand for long periods

• Ability to lift items weighing 1020 pounds

Benefits:

• Medical Dental & Vision Insurance

• 401K contributions with a 4 employer match

• 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off
• Two SemiAnnual Team Building Events

We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities. Shelter Houses is free from all forms of employment discrimination including harassment because of race color sex gender age religion or religious creed national origin ancestry citizenship marital status sexual orientation gender identity gender expression genetic information physical or mental disability military or veteran status or any other characteristic protected by law.

Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email .

ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance.

Equal Opportunity Employer.

**We are unable to sponsor or take over sponsorship of an employment visa at this time.**