Administrative Assistant

InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical team oriented and quality work environment for our employees that cultivates achievement and success.

Job Description:
TheAdministrative Assistant role requires someone who displays exemplary customer service skills including the ability to handle complex and sensitive calls in a timely professional and courteous manner. The successful candidate will perform a variety of administrative duties such as mailing faxing printing and uploading documents.

General Duties:

Under the direct supervision of the National Director Intake the Administrative Assistant will be responsible for the following:

• Answer all incoming telephone calls within 30 seconds in an efficient manner and transfer to the appropriate party.
• Cover reception desk when assigned and as needed: answering phones greeting and assisting visitors and patients.
• Assist with meeting preparations reserving conference rooms and escorting guests.
• Receive and process incoming mail signed delivery tickets and other documents as assigned.
• Upload documents quickly and accurately to the appropriate computer system.
• Light cleaning Conference Rooms kitchens common areas as needed.
• Replenish employee kitchens.
• Coordinate courier pickups.
• Polite and professional communications.
• Handle company info with appropriate sensitivity and safeguards to ensure confidentiality and compliance with applicable local state and federal laws.
• Other duties as assigned.

Required Education Certification Experience and Skill Requirements:

• High School diploma or equivalent. A college degree is preferred.
• Minimum of 3 years experience in customer service preferably at a highvolume call center.
• Minimum of 3 years experience in an administrative capacity.
• Detailoriented with strong interpersonal skills.
• Must be able to work in a fastpaced environment.
• Ability to prioritize perform multiple tasks at one time and have good organizational skills.
• Ability to provide excellent/professional customer service both face to face and on the telephone.
• Excellent Communication skills including reading writing and speaking to effectively handle position responsibilities.
• Proficiency in Microsoft Office Suite.
• Knowledge of CPR preferred.

Physical Demands:

Required to stand walk sit talk and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close distance and peripheral vision and the ability to adjust focus reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race color religion national origin military status marital status citizenship/immigration status sex (including pregnancy and relation conditions sexual orientation or gender identity) age 40 and older) disability genetic information (including employer requests for or purchase use or disclosure of genetic tests genetic services or family medical history) retaliation for filing a charge reasonably opposing discrimination or participating in a discrimination lawsuit investigation or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer Minority/Female/Disabled/Veteran.

Click here to view our Drug Testing Policy

https://infucarerx/wpcontent/uploads/2024/08/DrugTestingPolicyforTexasApplicants.pdf