Event Manager - Waldorf Astoria Monarch Beach Resort
Event Manager - Waldorf Astoria Monarch Beach Resort
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 75000 - 85000
1 Vacancy
Job Description
Join us in Orange County California and live in one of the nations top vacation destinations with yearround sunshine picturesque beaches premiere attractions and a lively dining and arts scene.
The awardwinning Forbes 4Star and AAA 5DiamondWaldorf Astoria Monarch Beach Resort & Clubis looking for anEvent Managerto join the Events Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach this town played an iconic role in the emergence of Californias surf culture and today is celebrated for its laidback vibe and fun active lifestyle.
The resort is perched on 175 acres atop a 150foot seaside bluff with over 400 rooms 115000 square feet of indoor and outdoor meeting space and 8 food and Beverage outlets.This includes4 restaurants a beach club lounge marketplace and IRD.
In this role you will be responsible for event documentation such as creating diagrams menu planning and building BEOs. You will also coordinate the events with Sales hotel departments and customers to ensure consistent highlevel service throughout the preevent event and postevent phases of group and social events.
The ideal candidate will have luxury experience and at least one to two years of hotel related experience at manager level. It would be advantageous to have corporate event experience. Delphi FDC and OnQ experience is preferred.
Want to learn moreHotel WebsiteFacebookInstagram
What will I be doing
In this role you will craft events with creativity to maximize revenue and enhance the event experience. A crucial aspect is the maintenance of established relationships with corporate and group accounts. Your responsibilities encompass documenting events and liaising with hotel departments and clients to guarantee uniform superior service during all stages of the events. You will pinpoint opportunities to boost revenue through upselling and offering additional features to produce outstanding events. Moreover you will serve as the main point of contact for the event planner following the initial handover at the venue.
Specifically your essential functions will be to perform the following tasks to the highest standards:
- Organize plan and prioritize your duties by developing plans and goals.
- Timely communication to internal and external clients via telephone email written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems products systems and processes.
- Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs.
- Regular attendance.
EOE/AA/Disabled/Veterans
What are we looking for
Minimum Years of Experience: one 1 year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems (Delphi.fdc)
Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- BestinClass Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education:Access to a wide variety of educational credentials(ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment.
Salary Range:The annual salary range for this role is $75000 $85000 and is based on applicable and specialized experience and location.
#LIMD1
Required Experience:
Manager
Employment Type
Full-Time
