Sr Systems Engineer
Sr Systems Engineer
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$ 90 - 110
1 Vacancy
Job Description
Sr. Systems Engineer
Cyber Advisors Inc (CA) headquartered in Maple Grove MN is looking for an experienced Sr. Systems Engineer. CA is a steadily growing IT managed services provider (MSP) business that specializes in a very highquality customerfocused approach to designing managing and maintaining our customers IT environment. We have invested a tremendous amount of time to develop our technology processes and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!
You can learn more about us at https://cyberadvisors/
This is a fulltime position Hybrid. Working hours are MondayFriday with occasional evenings and weekends.
ROLES RESPONSIBILIES:
This is a fulltime hybrid position in the metro area of Minnesota. Working hours are MondayFriday 8AM5PM with occasional evenings and weekends.
This role will:
- Provide primarily onsite and remote support to our clients.
- Proactively anticipate preempt diagnose and solve complex hardware network and software problems.
- Develop and maintain knowledge of customers specific business environment.
- Maintain documentation for system configurations processes and procedures.
- Require reliable transportation
TECHNICAL SKILLS:
- Strong knowledge of Windows Server Active Directory Exchange DNS and DHCP
- Strong knowledge of operating systems (Windows and macOS) and server management.
- Strong knowledge of MS Office 365 and Azure administration
- Strong knowledge of TCP/IP and networking fundamentals
- Strong knowledge of hypervisor technologies (VMWare/HyperV)
- Strong knowledge of firewalls switching and routing
- Broad knowledge of SAN and NAS device configuration and management
- Broad knowledge of Windows Desktop OS & MS Office Suites
- Broad knowledge of workstation server and cloud backup solutions
- Broad knowledge with network security antivirus and EDR solutions
QUALIFICATIONS:
- Dedication to customer satisfaction and getting it right the first time
- Demonstrate ability to explain complex technical concepts to a nontechnical audience
- Strong troubleshooting skills across a broad and diverse population and environment
- Demonstrate ability to proactively look for process improvement opportunities challenge conventional practices and adopt new methods and best practices. Also focused on continuous selfimprovement
- Demonstrate excellent verbal and written communication skills; ability to communicate with all levels of the organization clearly and concisely present issues alternatives and recommendation(s)
- Strong technical documentation skills ability to clearly record key information within ticketing and knowledge base systems
- Appreciation of internal customer business goals and objectives strategies and needs
- Demonstrate ability to manage and prioritize multiple tasks aggressive targets and deadlines
- Demonstrate understanding of priorities and effective work procedures selfmanage work time and prioritize multiple tasks and problems
- Passion for great customer service.
- Longstanding curiosity and love of technology.
- Proven ability to work with little or no supervision.
- Highquality detailoriented approach to work.
- Welldeveloped organizational skills.
- Reliable and punctual.
- Ability to quickly learn new technologies.
- Interest in building a longterm career position.
EDUCATION CERTIFICATIONS:
The successful candidate will hold:
- Bachelors degree in Computer Science or commensurate work experience
- FortiNet FCSS AZ140 MS102 AZ305 or similar certifications
- 7 years IT experience
Compensation / Benefits:
Competitive salary depending on skills and experience.
Vacation and PTO.
Employerpaid Health and Dental Insurance for CA employees.
Great opportunities for career advancement
401k with employer matching
Paid time off to train for continuing education
Disability and Life Insurance
About Cyber Advisors:
Cyber Advisors culture is like no other. First and absolutely foremost we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf gathering for a fun summer family picnic or hosting sales vs engineering paintball war we play just as hard as we work. We believe good things come to those who sweat.
Required Experience:
Senior IC
Employment Type
Full-Time
