Office Manager
Office Manager
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$ 45000 - 50000
1 Vacancy
Job Description
- Opportunity for growth
- Company Credit Card
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
If you are looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career Join our TEAM at Ace Handyman Services!
We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow we are looking for highly organized and highly motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations.
Job Description
Primary person to answer the phone discussing our service prices and availability to every client and potential client. Every effort to assist new clients in understanding our service and how we work is expected during each conversation. Once there has been a complete understanding developed that we work time plus materials each client is to be carefully scheduled with a description of the type of work the correct handyman an exact date and time when the work is to be performed. This information is then passed along to the handyman in the field via ServiceTitan app. Every effort to assist the handyman in the field completing this project is to be made from the office.
This is a great opportunity for you to grow toward advancement to a leadership role with us and to apply your skills to a job in which you will face different challenges and solve new problems each and every day.
We offer highlycompetitive compensation and benefits and the chance to work with a national organization that still maintains the flexibility and tightknit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move youve been looking to make and if you meet our qualifications we want to talk with you. Contact us today!
Here is just some of what we have to offer:
- Competitive pay
- Access to Health insurance
- 401(k) matching
- Vacation
- Company credit card
- Advancement and growth opportunities
- Regular pay reviews
- Plus more!
As an Office Manager you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require you to provide customers with information and expert advice on our services pricing and availability. You will also provide logistical support for our craftsmen helping them with material ordering and scheduling efficiencies.
Your Specific Duties in This Role Will Include:
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
- Assist in Social Media updates
We are looking for professionals who are highly organized and detailoriented with a strong administrative background and multitasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solutionfocused attitude and be quick on your feet.
Specific Qualifications For The Role Include
- Inside Sales Experience
- College Degree
- 510 years of administrative duties /scheduling experience
- Adaptive to technology
- Strong customer service skills
- Excellent office management skills
- Solid typing skills; tenkey skills a plus
- Great multitasking and prioritization skills
- Exceptional communication skills
- Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two a plus
- ServiceTitan knowledge a plus
- QuickBooks Online knowledge a plus
- Customerfacing experience
The 800 Craftsmen who represent our Brandare the heart and soul of our turnkey whiteglove home repair maintenance and improvement service.They are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.
Required Experience:
IC
Employment Type
Full-Time
