- Ensure and control defined support processes to keep service level agreements (incident management user requests standard change requests) for following modules within global system: Organizational Management Workforce Data Management and Time & Attendance Management;
- Act as first point of contact for all incidents that are raised by users. Resolves incidents in their area of responsibility and authorizations and in case of complex issues escalate incidents to next level of support;
- Close cooperation with the system business owner in every phase (e.g. Project Management & Continuous Improvement);
- Community management with various stakeholders;
- Develop maintain and continuously improve processes (e.g. via knowledge management & training concept) across digital solutions;
- Participate in global projects and support of projects during the rollout the implementation of process and system changes/improvements with focus on adaption of Operations and Continuous Improvement Standards;
- Manage tasks & processes within a complex organization and ability to handle various stakeholders;
- Complete regular data quality reviews and audits;
- Install and further develop quality assurance and test methods related to the system including taking an active part in testing during releases and change management.
Qualifications :
Education & Experience:
- Bachelors degree;
- Minimum 3 years experience in similar role;
- Fluent in English;
- You can work and collaborate well in a hybrid environment.
HR Technology Expertise:
- Understanding of HCM systems (e.g. SAP SuccessFactors Workday Oracle HCM) ;
- You know your way with Microsoft Office 365 suite.
Additional Information :
What we offer:
- The 13th salary Paid once a year in December;
- Private Health Insurance Health is the most important so we offer you a medical subscription through Signal Iduna;
- Transport from the Timisoara area You can choose to come with the bus provided by the company if youll work from the plant location/office;
- Hybrid schedule Worklife balance is important so we offer a flexible schedule;
- Flexible working time Organize your schedule to suit your workstyle. Either if you are more productive in the morning or afternoon in Continental you can tailor your schedule so that it fits you;
- Bookster Feed your body and your mind. You can borrow books and youll receive them at the office;
- Sports benefits Its important to stay active so we offer you the 7Card;
- Birthday Time We offer you a day off to celebrate yourself;
- Cross border mobile work You can work virtually and remotely from another country;
- Discounts at our partners We collaborate with different vendors and we receive discounts for various products/ services like rubbers restaurants kindergartens etc.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime