Veterinary Clinical Staff Manager
Veterinary Clinical Staff Manager
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Description
Position at Heart of Texas
Heart of Texas Veterinary Specialty Center located in Round Rock TX is currently seeking a fulltime Clinical Staff Manager to join our team!
$5000 Sign on Bonus available!
Our Practice
We are an AAHAaccreditedFear Free Certified fullservice 24/7 hospital with dedicated doctors providing highquality medical care to the companion animal population in Round Rock Austin and surrounding areas. We provide specialty care in the departments of: Emergency Surgery Internal Medicine Medical Oncology and Dentistry & Oral Surgery. We partner with an onsite Cardiologist 2 days a week and have an ultrasound (performed with a sonographer and reviewed by a radiologist) available MondaySaturday.
Role Responsibilities
The Heart of Texas Clinical Staff Manager leadsa team of specialty and emergency veterinary technicians/assistants department leaders technician assistants and patient care liaisons. This leader will engage coach and empower their teamin development of clinical knowledge and skills resolving customer service concerns and will tacklevarious initiatives to provide the best patient care and customer service experience.
The Heart of Texas Clinical Staff Manager leadsa team of specialty and emergency veterinary technicians/assistants department leaders technician assistants and patient care liaisons. This leader will engage coach and empower their teamin development of clinical knowledge and skills resolving customer service concerns and will tacklevarious initiatives to provide the best patient care and customer service experience.
- The fundamental responsibility of the veterinary clinical staff manager in partnership with the practice manager and medical director is to effectively use all available resources to provide the best possible patient care to animals treated/handled by the hospital as well as to ensure the profitability of the practice.
- Serves as member of theHospital Leadership Team upholding organizational core values.
- Serves as direct supervisor of hospital tech lead team.
- Recommends policies governing flow and clinical practices.
- Provides counsel to hospital leadership on hospital team members and staffing needs.
- Coordinates and conducts in technical staff interviews and selection.
- Coordinates and outlines onboarding plan for new team members.
- Develops and maintains technical team members training manuals along with holding department leads accountable for proper implementation of training plan.
- Serves as floor manager: Responsible for developing efficiency protocols utilizing knowledge of the functions and requirements of hospital. Advise local leadership team on the formulation and development of corrective actions necessary to improve the effectiveness and profitability of the practice.
- Reviews completion of clinical team member schedules.
- Oversees completion and accuracy of time sheet & PTO submissions for assigned hierarchies.
- Oversees accountability and followthrough of direct reports assigned duties.
- Attendance and leadership presence at monthly department meetings.
- Oversees and manages technical team member coaching & corrective measures with guidance of PM & POP.
- Oversees team member engagement efforts & assists in bimonthly allstaff meetings.
- Oversees clinical team members continuing education & licensing documentation.
- Assists in performance reviews and developing staff goal setting plans.
- In conjunction with the Inventory & Safety Manager ensures team members and hospital are operating in compliance with OSHA DEA EEOC ADA and the Department of Labor.
Our Ideal Candidate:
- Experience in developing and sustaining engagement across multiple departments
- Passion for training in coaching of technical and communication skills.
- Must have a strong goal orientation and desire to continuously learn and improve your skills and knowledge
- Must be a quick learner and selfstarter with the ability to follow through on commitments.
- Flexibility responsibilities may expand or change with the business needs.
- Excellent written and verbal communication skills problem solving and decision making skills required.
Preferred Experience:
- 3 years of supervisory experience and/or management preferred
- 5 years of veterinary technician experience with 2 years in a specialty/emergency setting
- LVT or VTS preferred
Youll Grow With Us:
Here you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
- Benefits our care in actionThrive offers a suite of benefits to support team members emotional physical professional and financial wellbeing. In addition to our health and life insurance and short and long term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purrental leave for when you adopt a pet
- Employersponsored childcare and elder care
- Personalized care for every familyforming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all our team members pet parents and pets. We strive to create a diverse equitable and inclusive culture where all team members belong and feel empowered.
#TPHEE
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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