RN Rare and Chronic Disease Manager
RN Rare and Chronic Disease Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
HealthPartners is hiring an RN Rare and Chronic Disease Manager. This position is focused on providing telephonebased services including outreach evaluation engagement education counseling selfmanagement support and care integration for individuals in chronic disease management programs. Implements performance improvement strategies as identified through review of patient and program outcomes. Demonstrates dependability for patients and disease management team. Facilitates communication between patient health care provider and community. Integrates and coordinates the expertise and support of other health professionals family members and health care providers across the care continuum.
ACCOUNTABILITIES:
Member/Patient Focus
Ensures all activities are patientfocused and individualized resulting in personalized attention to each individuals unique needs.
Identifies interventions and resources to assist patient in reaching personal healthrelated goals.
Identifies patterns and improvement strategies to help patients improve their health and achieve optimal care goals.
Integration
Refers to and comanages with Complex Case Management and Inpatient Case Managers when patients condition requires higher level of management.
Interacts with referral sources from other health care providers engages patients referred to the disease management program and refers patients back to their care provider or other resources as appropriate.
Integrates patients individual clinical functional and health behavior information to develop actionoriented and timespecific planning and implementation of appropriate interventions.
Facilitates integration of patient care by encouragement of effective communications between patients families providers and care system programs and communitybased services.
Adheres to department policy and procedures in all daily activities.
Communication
Effectively and routinely communicates with patients and their families to provide them with a better understanding of their health and to facilitate successful health outcomes.
Communicates and collaborates with primary care and specialty providers in support of optimal patient health outcomes.
Provides education and selfmanagement support as it relates to managing chronic illness.
Facilitates successful collaboration resulting in high patient provider and employee satisfaction levels.
Maintains current and accurate documentation of disease management activities and assists in tracking database outcomes.
Maintains confidentiality of information in accordance with department and corporate policies.
Relationships and Team Building
Establishes and maintains good working relationships with the Disease and Case Management department with other HealthPartners departments and with other health care team participants to comanage services and care for patients in chronic disease management programs including those in clinical care delivery settings.
Participates in and contributes to appropriate departmental and/or organizational meetings.
Works cooperatively with leadership in support of the business goals and objectives of the department.
Technology
Maintains knowledge of and effectively uses automated applications and systems.
Maintains the ability to utilize guidelines and standards of care for management of chronic diseases.
Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor.
Maintains maximum individual productivity through proficient use of automated systems.
Personal Development
Proactively participates in ongoing educationrelated professional activities to maintain and increase knowledge in the areas of health behavior change and chronic disease management.
Maintains current licensure and certifications as applicable.
Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development.
Other Duties
Willingly participates in various committees task forces projects and quality improvement teams as needed and assigned.
Performs other duties as assigned.
REQUIRED QUALIFICATIONS:
Registered Nurse with current unrestricted license in the State of Minnesota BSN preferred. License free of history of restrictions and/or sanctions within the last 10 years.
3 years of clinical practice experience with current clinical knowledge as it relates to chronic disease management.
Health behavior change coaching experience.
Experience in effectively collaborating and problem solving with patients and health care team members.
Strong written and verbal communication skills to communicate effectively with individuals at all levels of the organization.
Demonstrated working knowledge of quality improvement and understanding of health care.
Experience in use and management of automated medical management systems.
Ability to engage patients with various dispositions into programs.
PREFERRED QUALIFICATIONS:
Experience assessing educating and providing disease selfmanagement support to members/patients via the telephone.
Required Experience:
Manager
Employment Type
Unclear
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
