Catering Sales Manager
Catering Sales Manager
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Le Meridien Columbus The Joseph. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
The Catering Sales Manager is responsible for soliciting new catering accounts entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible for coordinating and service client functions to ensure customer satisfaction while maintaining profitable operations and highquality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management.
Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention.
Prepare and submit required reports in a timely manner.
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
Know meeting room setups and capabilities.
Know sleeping room configurations and types.
Respond to Catering inquiries immediately.
Use the Partnership Agreement to meet client needs.
Have comprehensive knowledge of all operational departments within the hotel; guest services reservations housekeeping audio visual switchboard accounting restaurants bars and engineering.
Interact with outside planners and vendors for event setup.
Maintain pricing integrity and propose upscale menus for clients.
Manage existing accounts and follow up with client resolicitation to capture future business.
Work with other F&B managers and keep them informed of F&B issues as they arise.
Manage the function diary and adjust space to ensure maximum potential revenue.
Be visible on the floor and assist staff as needed during functions.
Be involved in and/or conduct departmental and hotel training (OnetoOne Training etc.
Plan and execute holiday and special events
Use feedback from client evaluations to improve service and quality. Complete Postcon reports following group actualization.
Participate as onsite contact for large catering functions.
Highgate has a robust benefits offering! Health Dental Vision a really good 401k plan Highgate & Marriott Room & F&B Discounts Short/LongTerm Disability Critical Illness Accident Insurance Life Insurance and many more! This position also includes one covered parking spot free dry cleaning cell phone reimbursement!
This company is an equal opportunity employer.
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Required Experience:
Manager
Employment Type
Full-Time
